Special Panel Administrator inLiverpool inLiverpool PUBLISHED FRI 1 NOV 2024

We have an exciting opportunity for an experienced Administrator to join our Community Equipment Team. We have a full time position (37.5 Hours) working Monday - Friday at band 3.

The successful candidate will input and process financial information and complete routine financial transactions in accordance with relevant procedures. .

Participate in solving service users/referrers equipment related queries; ensuring equipment is safe for use including service and maintenance to meet manufactures and Health and Safety guidelines

The successful candidate will act on own initiative in arranging delivery equipment within Mersey Care and manage own workload with minimal supervision.

Thesuccessful candidatewill provide a comprehensive administrative support to Liverpool Community Equipment Service and will support the ordering and delivery of appropriate goods and services.

They will be computer literate and highly proficient at using Microsoft Office applications including Word, Excel, and Outlook.

The successful candidate will be fully involved and support the service which includes attending meetings and taking minutes.

The post holder will respond to emails and manage communications between service users and referrers/ families in a timely and professional manner. Participate in solving service users/referrers equipment related queries.

Have responsibility in assisting in the accurate, timely and efficient processing of accounting documents e.g. invoices, debtors requests, in accordance with the policies and procedures.

About us

Health and safety:

1. Attend Health and Safety Training pertaining to role and undertake any risk assessments in line with Health and Safety Guidelines.

2. Responsible for ensuring specialist equipment is repaired in a timely manner and arrange for the service and maintenance of equipment in line with manufacturers guidelines

3. Escalate any concerns regarding equipment safety to line manager/supervisor

Planning and organising:

1. Preparation of Special Panel paperwork ensuring all documentation is complete and correct to present to Special Panel members.

2. Monitoring of budget throughout panels ensuring they are correct and reflective of monies spent.

3. Organise and process post panel paperwork to ensure outcome of panel decisions are conveyed to clinicians, and orders are raised within the timescale.

4. Participates and assists in organising/planning driver schedules for special equipment deliveries.

5. Organised and uses resources in an efficient, safe and appropriate manner, ensures data is stored in line with Data Protection and information can be retrieve quickly.

6. Organises own workload within strict deadlines and able to work on own initiative.

7. Actively participates in the periodic review of oracle orders and chases up deliveries when necessary

8. Have a clear understanding of current service and locally agreed targets, ensuring key performance indicators are achieved by working in conjunction with the management teams.

Analytical and judgmental skills:

1. Anticipates obstacles and thinks ahead to the next step, will make decisions within role

2. Performs data entry and updates data on bespoke systems

3. Recognises inconsistencies in orders will discuss problems and possible solutions with line manager/supervisor and will alert referrer to issue.

4. Analyses documents (referral forms/panel paperwork/service and maintenance records) and investigates discrepancies and takes appropriate action.

5. Participates in development of office procedures.

6. Works flexible to ensure the needs of the service are met at all times.

7. Uses information systems with specific responsibility to ensure a high standard of information recording is maintained for audit purposes.

Please see full job description attached.