Community Support Worker - Community Behaviour Support Service inNewcastle Upon Tyne inNewcastle Upon Tyne PUBLISHED MON 2 DEC 2024

PERMANENT GOOD SALARY
BLUE LIGHT CARD DEMENTIA MATERNITY MENTAL HEALTH PENSION SOCIAL WORK VEHICLE

Everyturn Mental Health rtHhlceO

Everyturn Mental Health is seeking a part-time Community Support Worker for its Community Behaviour Support Service in Newcastle Upon Tyne, with a contract of 22.5 hours per week. The role requires a driver with access to their own vehicle, as it involves working within the community alongside families and nursing home staff to support individuals with dementia. Responsibilities include assisting qualified staff in client assessments, developing treatment plans, fostering strong relationships between clients and their caregivers, documenting communication, and liaising with external agencies. The position will involve some independent work with guidance from experienced staff.

Candidates should possess prior experience working with individuals exhibiting challenging behaviors associated with dementia, have a sound understanding of mental health issues and interventions, and exhibit strong communication and organisational skills. Everyturn offers a range of benefits, including generous leave options, an enhanced pension, and access to wellness programs, while promoting an inclusive environment that welcomes diverse applicants.

We have a fantastic opportunity for a Community Support Worker to join our Community Behaviour Support Service (CBSS) in the North East!

This is a part-time role, contracted at 22.5 hours per week.

Due to the travel requirements of this role, it is essential that you are a driver with access to your own car.

As a key member of the Community Behaviour Support Service, you will be working in the community with families and nursing home staff caring for people with dementia. By giving practical advice and handson support, our team aims to reduce the impact of these challenges on caregivers and, where possible, prevent the challenges from happening in the first place.

The role will involve some aspects of lone working with support and guidance from qualified staff. You must therefore be capable of independent travel.

Support qualified staff in initial contact with new clients.
Support qualified staff in the assessment of needs of individual clients.
Assist in developing treatment plans and strategies for dealing with individuals challenging behaviour.
Form a strong relationship with both clients and their carers built on mutual support and respect.
Work in partnership to implement planned written support.
Provide written/verbal communication for other staff. Ensuring all nursing notes are accurate and up to date.
Demonstrate good practice and work in partnership with carers and families.
Act as a liaison for families and carers, offering advice and support.
Respect and maintain confidentiality.
Liaise with external agencies, ie, social workers, CPNs, GPs

About us
We have a fantastic opportunity for a Community Support Worker to join our Community Behaviour Support Service (CBSS) in the North East!
This is a part-time role, contracted at 22.5 hours per week.
Due to the travel requirements of this role, it is essential that you are a driver with access to your own car.
About the job
As a key member of the Community Behaviour Support Service, you will be working in the community with families and nursing home staff caring for people with dementia. By giving practical advice and handson support, our team aims to reduce the impact of these challenges on caregivers and, where possible, prevent the challenges from happening in the first place.
The role will involve some aspects of lone working with support and guidance from qualified staff. You must therefore be capable of independent travel.
Key responsibilities

Support qualified staff in initial contact with new clients.

Support qualified staff in the assessment of needs of individual clients.

Assist in developing treatment plans and strategies for dealing with individuals challenging behaviour.

Form a strong relationship with both clients and their carers built on mutual support and respect.

Work in partnership to implement planned written support.

Provide written/verbal communication for other staff. Ensuring all nursing notes are accurate and up to date.

Demonstrate good practice and work in partnership with carers and families.

Act as a liaison for families and carers, offering advice and support.

Respect and maintain confidentiality.

Liaise with external agencies, ie, social workers, CPNs, GPs
About you
We would love to hear from you if you have the following:

Previous experience with people who have a dementia-type illness and present with a behaviour which challenges.

Sound understanding of dementia.

Understanding of interventions used with challenging behaviours.

An awareness of mental health issues.

An awareness of safeguarding.

Genuine desire to work with this client group.

Excellent communication skills, both written and verbal.

Good organisation skills and able to prioritise workload.

Works well within a team and can also work autonomously.

Have a valid driving license and access to your own vehicle for work purposes.

Willing to develop knowledge/skills.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days

Enhanced pension

Wagestream-ability torelease earnings, giving youinstant access to your pay

Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card

Enhanced life assurance scheme, payment being three times your annual salary

Plus, many more great benefits on offer.
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

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Useful skills for a Community Support Worker - Community Behaviour Support Service: Click to view

To work as a Community Support Worker in the UK, several key skills and qualities are essential. Here are some of the most important ones:

1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, their families, and other professionals. The ability to listen actively and convey information clearly is vital.

2. Empathy and Compassion: A genuine understanding and concern for the well-being of others are essential. Being able to relate to clients’ experiences and feelings helps build trust and rapport.

3. Problem-Solving Skills: Community Support Workers often need to think on their feet and develop practical solutions to various challenges that clients may face.

4. Interpersonal Skills: Building relationships is key in this role. Being personable, approachable, and having strong networking abilities can help you connect better with clients and their families.

5. Organizational Skills: Community Support Workers need to manage multiple cases and responsibilities efficiently, including keeping accurate records, scheduling appointments, and planning activities.

6. Adaptability and Flexibility: The ability to adapt to changing situations and client needs is crucial as day-to-day tasks can vary significantly.

7. Teamwork: Working collaboratively with other healthcare professionals, social workers, and support staff is fundamental for providing comprehensive support to clients.

8. Cultural Competence: Understanding and respecting diverse backgrounds and cultures can improve your ability to support clients effectively, particularly in multicultural settings.

9. Knowledge of Local Services: Familiarity with local community resources, support services, and healthcare provisions can greatly assist in guiding clients to the help they need.

10. Basic IT Skills: Competence in using computers and software for documentation, communication, and scheduling is increasingly important.

11. Resilience and Stress Management: The role can be emotionally demanding, so the ability to cope with stress and maintain personal well-being is important.

12. First Aid and Health and Safety Awareness: Basic training in first aid and a good understanding of health and safety protocols can be beneficial.