In this vital role, you’ll handle general reception duties, manage incoming and outgoing correspondence, and provide non-clinical advice to patients and their families. Your ability to connect with others will shine through as you assist with inquiries and input sensitive information into our systems. Working hours vary between 08:00 and 18:30, Monday to Friday, with occasional extended hours. Embrace the chance to grow within an innovative environment that values your development and potential. Apply today and take the next step in your rewarding career in healthcare!
We are delighted to be able to offer a Customer Care Administrator position working for Wellway Medical Group. The successful post holder will be able to work from any Northumbria Primary Care location with the expectation that your main base will be Morpeth Surgery.
Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our teams to develop into new roles.
We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care and administrative skills. You will become part of an experienced, pro-active, and friendly team working to serve patients through general practice. The hours will be varied between 08:00 and 18:30 Monday - Friday with Extended Hours on a rota basis.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Previous applicants need not apply.
Ideally, the successful candidate will have a background of working in primary care, as well as strong customer service and administrative skills.
This position will be based at both Morpeth and Pegswood Surgeries. The successful candidate will be providing a high level of customer service to patients of NPC practices.
About us
General reception duties, to answer telephone calls & respond to all enquires directing the public as appropriate.
To manage correspondence, processing and distributing incoming (and outgoing) mail.
To provide nonclinical advice to patients, relatives, the public and internal & external agencies.
To receive confidential information by telephone or face to face and input accurately into SystmOne as appropriate. The job requires a broad range of tasks and offers general admin and secretarial support to the team.
Please wait...this will take a moment...
Stand by, we'll show you...