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Clinic Collection AssistantinPontycluninPontyclunPUBLISHED TUE 14 JAN 2025

Band 3: £24,433 to £26,060 a year per annum pro rata  FIXEDTERM 
NHSVENEPUNCTUREWEEKEND

Welsh Blood ServiceFollow Welsh Blood Service

Opportunity to make a meaningful impact by helping save lives through blood donation.
Diverse job role that includes various tasks such as welcoming donors, performing venepuncture, and providing aftercare.
Comprehensive training provided for venepuncture, allowing individuals without a medical background to succeed.
Work in a supportive team environment focused on excellent customer service and donor care.
Flexible working hours that can accommodate various schedules, including weekends and bank holidays.
Opportunity to develop various skills in donor screening, appointment management, and clinical procedures.
Desirable bilingual skills in Welsh and English, promoting inclusivity in the workplace.
The Welsh Blood Service is seeking a full-time Clinic Collection Assistant in Pontyclun to support blood donation operations. This role involves welcoming donors, conducting eligibility tests, performing blood collection, maintaining records, and providing basic clinical aftercare and advice. Additionally, the assistant will be responsible for loading and unloading mobile donation equipment and ensuring a positive experience for donors, which necessitates excellent customer service skills and a friendly demeanor.

No medical background is required as comprehensive training will be provided for venepuncture. The position features varied working hours, including weekends and holidays, and is fixed term until September 30, 208. Applicants who can speak Welsh are preferred, but both Welsh and English speakers are welcome to apply. The Clinic Collection Assistant will be part of a multi-skilled team focused on delivering high-quality service while adhering to clinical and quality standards for donor and patient safety.
Opportunity to make a meaningful impact by helping save lives through blood donation.
Diverse job role that includes various tasks such as welcoming donors, performing venepuncture, and providing aftercare.
Comprehensive training provided for venepuncture, allowing individuals without a medical background to succeed.
Work in a supportive team environment focused on excellent customer service and donor care.
Flexible working hours that can accommodate various schedules, including weekends and bank holidays.
Opportunity to develop various skills in donor screening, appointment management, and clinical procedures.
Desirable bilingual skills in Welsh and English, promoting inclusivity in the workplace.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us a bit about yourself and why you are interested in working with the Welsh Blood Service?
2. What do you understand about the role of a Clinic Collection Assistant within the context of blood donation?
3. Can you give an example of a time you provided excellent customer service? What did you do, and what was the outcome?
4. How would you approach welcoming a donor who appears nervous or apprehensive about giving blood?
5. This role requires performing venepuncture. Although training will be provided, how do you feel about learning new technical skills?
See all questions
1. Can you tell us a bit about yourself and why you are interested in working with the Welsh Blood Service?
2. What do you understand about the role of a Clinic Collection Assistant within the context of blood donation?
3. Can you give an example of a time you provided excellent customer service? What did you do, and what was the outcome?
4. How would you approach welcoming a donor who appears nervous or apprehensive about giving blood?
5. This role requires performing venepuncture. Although training will be provided, how do you feel about learning new technical skills?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
 


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