Assistant Administrator inSunderland inSunderland PUBLISHED FRI 3 JAN 2025

Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria (NENC) Integrated Care Board (ICB), we value work-life balance and offer a range of flexible working options including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!

NHS NENC ICB is a key part of the NHS in our region, working to improve the health of our local population. At NENC ICB, we are committed to providing high-quality care and support to our community. We are seeking an Assistant Administrator to join our All Age Continuing Care Service.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

We have an exciting opportunity available within the ICB for an Assistant Administrator in the Sunderland All Age Continuing Care team. The team is part of the NENC ICB South region covering the areas Sunderland, South Tyneside, Durham and Darlington and Tees Valley. We are seeking an experienced, highly motivated, and enthusiastic individual. This role is a key part of delivering our statutory duty for NHS All Age Continuing Healthcare, and you will be responsible for supporting the All Age Continuing Care Team in the delivery of all aspects relating to the statutory responsibility for NHS funded care. The main function of the role is to provide support to the Continuing Healthcare Team in the processing of Continuing Healthcare/Funded Nursing Care referrals. The role requires contact with outside agencies and patients and families over the telephone and face to face, handling of enquiries, providing non-clinical information and providing updates where possible or forwarding the enquiry to the appropriate team. The post holder will ensure that all elements of the corporate function within the sphere of responsibility are provided with an efficient, high quality administrative service. You will have excellent communication and organisational skills with the ability to work effectively as part of a team in a complex and challenging but supportive work environment.

About us

Whilst experience of the All Age Continuing Care process is desirable, this is an excellent opportunity for Administrators to increase their knowledge and understanding and enhance their skills whilst being part of an experienced and supportive team. The post holder will also be expected to provide cross cover across all admin functions within the ICB where required.

NENC ICB offers a competitive salary, access to the NHS pension scheme, annual leave between 27 and 33 days annual leave plus bank holidays, access to a wide range of discounts as an NHS employee and flexible and agile working options.