Receptionist/ Administrator inClay Cross inClay Cross PUBLISHED
TUE 12 NOV 2024
Opportunity to make a positive impact on patient care by being the first point of contact.
Flexibility with part-time hours (16.25 hours per week) which can provide a good work-life balance.
Enrichment of skills through interaction with healthcare professionals and patients.
A supportive team environment that fosters collaboration and teamwork.
Gaining valuable experience within the healthcare sector, which can lead to future career opportunities.
Developing strong communication and administrative skills through various tasks and patient interactions.
The Chesterfield Royal Hospital NHS Foundation Trust is seeking a part-time Receptionist/Administrator to join the Royal Primary Care team in Clay Cross, working 16.25 hours per week. The role involves providing excellent patient care both over the phone and face-to-face, performing GP-approved triage, and serving as the primary point of contact for patients and healthcare providers. Candidates should possess basic IT skills, a good level of qualifications or equivalent experience, and competency in Maths and English, along with the ability to work effectively as part of a team.
An exciting opportunity has arisen to work within our Receptionist/Administrative Team at Royal Primary Care.
We are looking to employ a part-time Receptionists to join our busy GP practice based in the Clay Cross area.
- 1 x 16.25 hours per week
An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for enthusiastic part-time Receptionist/Administrator to work within in our busy medical practice within the Chesterfield area.
The successful candidate should have basic IT skills.
Other essential skills are the ability to work as part of a team, have a good level of qualification (or equivalent experience) and competency in Maths and English.
About us
To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.
Please see the attached job description for a full breakdown of the duties and responsibilities.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Receptionist/Administrator:
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To work as a Receptionist/Administrator in the UK, there are several key skills and qualifications that are typically sought after by employers. Here’s a breakdown of essential skills:
1. Communication Skills
- Verbal Communication: Clear and polite communication with clients, customers, and colleagues.
- Written Communication: Proficiency in writing emails, memos, and reports.
2. Customer Service Skills
- Ability to handle inquiries and complaints professionally and courteously.
- A friendly and approachable demeanor to create a welcoming atmosphere.
3. Organisational Skills
- Ability to manage time effectively and prioritize tasks.
- Keeping track of appointments, schedules, and deadlines.
4. Administrative Skills
- Proficiency in office procedures, including filing, record-keeping, and data entry.
- Familiarity with managing correspondence, handling invoices, and maintaining office supplies.
5. IT Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with office equipment like printers, photocopiers, and telecommunication systems.
6. Attention to Detail
- Ability to ensure accuracy in tasks such as data entry, scheduling, and document preparation.
- Careful attention to detail in correspondence and reports.
7. Problem-Solving Skills
- Ability to resolve issues independently and think critically when faced with challenges.
8. Interpersonal Skills
- Ability to work well with others and build positive relationships with staff and clients.
- Teamwork skills to collaborate effectively in a busy office environment.
9. Discretion and Confidentiality
- Understanding the importance of handling sensitive information and maintaining privacy.
10. Adaptability and Flexibility
- Willingness to adapt to changing environments and diverse tasks, as the job can vary day to day.
Additional Considerations:
- Qualifications: While formal qualifications are not always necessary, having GCSEs in English and Mathematics or relevant certifications can be advantageous.
- Experience: Prior experience in a customer-facing role or an administrative position is often preferred.
- Language Skills: Depending on the workplace, proficiency in additional languages can be beneficial.
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