Capacity Administrator in walsall inwalsall PUBLISHED FRI 28 MAR 2025 Jump to job information section

Band 2 PERMANENT

Walsall Healthcare NHS Trust ri56lNvA

Job description

The capacity team are responsible for Patient Flow, placing the right patients in the right place at the right time and Supporting in actioning targets relating to the ED 4 hour wait to uphold patient quality.

The post holder will be responsible for providing efficient, effective and comprehensive clerical support to the Capacity Team to assist in facilitating patient flow.

To communicate effectively with all departments regarding updates onspecific patients, supporting patient flow.

To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches

The post holder will record accurate information in relation to actual andpotential bed availability and communicate this information to all key contacts internally and externally when appropriate.

Updating information systems for use by internal and external teams asappropriate.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

To communicate effectively with all departments regarding updates onspecific patients, supporting patient flow.

To update and maintain relevant speadsheets, recording accurate information pertaining to referrals and breaches

The post holder will record accurate information in relation to actual andpotential bed availability and communicate this information to all key contacts internally and externally when appropriate.

Updating information systems for use by internal and external teams asappropriate.

About us
Maintain and update MDT databases to ensure the timely and accuratecompletion of data on multiple systems relating to bed utilisation and otherrequired data reports for daily and weekly information and managerialreports.

To escalate any delays/ concerns to relevant managers/ escalation leads.

To book Ambulances in keeping with DOH guidelines. To track andmonitor ambulances for discharges. Liaise and escalate to WMAS asappropriate.

Liaise with alternative patient transport agencies as appropriate.

To support in the implementation of the trust escalation policy.

Communicate in a manner that placates potential complaints andconcerns

Liaise and communicate with CCG and Social Care Partners asappropriate and necessary

Provide information to support in the completion of the weekly operational

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Capacity Administrator: Click to view

To work as a Capacity Administrator in the UK, you will need a combination of technical, analytical, and interpersonal skills. Here is a breakdown of the essential competencies:

Technical Skills

1. Data Analysis: Ability to analyze and interpret data related to capacity and performance metrics.

2. Capacity Management Tools: Familiarity with capacity management or monitoring tools and software.

3. IT Skills: Proficiency in spreadsheets (e.g., Microsoft Excel), databases, and other relevant software (e.g., SQL).

4. Reporting Skills: Ability to create detailed reports and dashboards to present capacity analysis and trends.

5. Project Management Tools: Experience with tools like Microsoft Project, Trello, or Asana could be beneficial.

Analytical Skills

1. Problem-Solving: Strong analytical skills to identify capacity-related issues and come up with practical solutions.

2. Forecasting: Ability to predict future capacity demands based on historical data and trends.

Business Understanding

1. Understanding of Business Operations: Knowledge of how capacity impacts overall business performance and operations.

2. Financial Acumen: Understanding of budgeting and resource allocation related to capacity planning.

Soft Skills

1. Communication Skills: Strong verbal and written communication skills to interact effectively with different stakeholders, including management and IT teams.

2. Teamwork: Ability to work collaboratively with various departments to assess capacity needs.

3. Attention to Detail: A keen eye for detail to ensure data accuracy and identifying issues.

Additional Skills

1. Time Management: Ability to manage multiple tasks and deadlines effectively.

2. Adaptability: Flexibility to adjust to changing business needs and varying capacity challenges.

3. Documentation: Skill in maintaining records, documentation processes, and developing capacity planning guidelines.

Qualifications

- While formal qualifications are not always necessary, a background in IT, business administration, or a related field can be advantageous.

- Relevant certifications (such as ITIL) could enhance your employability, especially for positions within IT-managed services.

Experience

- Having experience in roles related to capacity planning, resource management, or IT service management can also be helpful in securing a position as a Capacity Administrator.

inwalsall

52.58234405517578 -1.998918414115905 walsall

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