Inpatient Services Manager inMaidenhead inMaidenhead PUBLISHED TUE 15 OCT 2024

We are always looking for excellent people to join our charity. We are looking for professional skills, values driven behaviours, commitment and ambition to deliver quality of life, to the end of life, for everyone.

You will need to be an experienced registered nurse and experience in a hospice or palliative care setting is desirable. You should possess good communication skills, excellent care values and a strong sense of team spirit.

You'll support to build our culture which develops your skills and values, and builds your confidence to be the best version of yourself. We work hard to look after our people, our patients, our families and our reputation.

All patients are Thames Hospice patients and therefore we always support the patient and their family irrespective of our individual role. We represent the clinical model, wider charity and healthcare system at all times. You will work with passion and dedication as part of a multidisciplinary team to ensure the care delivered to our patients is exceptional and we deliver care with agility. You'll research and learn the best ways of delivering interventions and ensure people are scheduled with the right experience to deliver safe and effective care.

Our Care

• To work with passion and dedication as part of a multidisciplinary team to ensure the care delivered to our patients is exceptional and we deliver care with agility. You'll research and learn the best ways of delivering interventions and ensure people are scheduled with the right experience to deliver safe and effective care
• To support the team at point of care delivery and on occasion work on the inpatient services unit to provide nursing cover.
• Alongside other senior colleagues youll manage strategy, KPIs, budgets, clinical governance and performance of the team and charity with positivity and by going the extra mile
• Ability to lead partnership working across the integrated care system
• To provide clinical leadership in all meetings
• To lead on safeguarding, mental capacity act, DOL'S and patient safety as required including the training and support all clinical staff May 2023
• To work with partners, wider health and social care teams, and commissioners to ensure a whole system approach with collaboration and delivery for the patient at the heart of what we do

About us

In-patient Services Manager

£55,000

Based at Bray Lake, Windsor Road

37.5 hours to be worked across all shifts as required, but typically Monday to Friday

Overview

We are always looking for excellent people to join our charity. We are looking for professional skills, values driven behaviours, commitment and ambition to deliver quality of life, to the end of life, for everyone.

As one hard working team we raise money and support each other whether in clinical teams, or corporate services to ensure everything runs efficiently and smoothly and delivers the best outcome for our patients and their families. Being part of a great team in a complex organisation is demanding, but also really rewarding and fun. If you want to be part of the fundraising or retail team, the clinical or medical team, or support these teams as part of corporate services then wed love to work with you.

Culture

We look for people who really care about their work and have huge amounts of compassion to give. You'll support to build our culture which develops your skills and values, and builds your confidence to be the best version of yourself. We work hard to look after our people, our patients, our families and our reputation.

All patients are Thames Hospice patients and therefore we always support the patient and their family irrespective of our individual role. We represent the clinical model, wider charity and healthcare system at all times.

Our organisational values are

• C - Compassion
• A - Ambition
• R - Respect
• E - Excellence

Responsibilities

Our Care

To work with passion and dedication as part of a multidisciplinary team to ensure the care delivered to our patients is exceptional and we deliver care with agility. You'll research and learn the best ways of delivering interventions and ensure people are scheduled with the right experience to deliver safe and effective care.

To support the team at point of care delivery and on occasion work on the inpatient services unit to provide nursing cover.

Alongside other senior colleagues you'll manage strategy, KPI's, budgets, clinical governance and performance of the team and charity with positivity and by going the extra mile.

Ability to lead partnership working across the integrated care system.

To provide clinical leadership in all meetings.

To lead on safeguarding, mental capacity act, DOL'S and patient safety as required including the training and support all clinical staff.

To work with partners, wider health and social care teams, and commissioners to ensure a whole system approach with collaboration and delivery for the patient at the heart of what we do.

Our Finances

Using strong financial acumen you'll manage your budgets, find more for less solutions and lead a cost conscious culture, ensuring sustainability for the future

Through effect contract management you'll work collaboratively with Finance to understand, measure and deliver the contracts. You'll have an excellent understanding of financial data and cost management

Our People

To deliver excellent patient care through recruiting, training, managing and supporting our employees and volunteers to be the best versions of themselves.

You'll be empowered to recruit, engage, and develop our people within an inclusive, diverse, learning and collaborative culture, living our values.

To ensure all communication with people from a variety of backgrounds with diverse needs is accurate, timely and aligned to our values.

To continuously learn and develop to maintain professional and managerial competence and teach others where skilled to do so.

To role model the right behaviours and ways of working to understand ethnic, cultural, spiritual, religious and any other differences between people to ensure our people, patients and families feel included and supported.

Being sustainable

You'll be detailed conscious and a forward thinker who has excellent IT and planning skills to ensure the smooth operation of the team within budget.

To manage conflict, complexity and day to day demands ensuring the team is effective and productive.

Working with others you'll make sure deliverables are appropriately resourced and project managed. This will include charity wide events, workforce improvements and continuous improvement to clinical services.

Role specific

As a UK registered nurse the Inpatient Services Manager has the additional responsibilities:

• To provide clinical and operational leadership and management for the in-patient unit, ensuring team members are of a high quality and put patients and their families at the centre of everything we do.
• Under the guidance of the Chief Nurse, set up new services, implement necessary changes and take actions in response to feedback.
• To take accountability for delivering care with agility through strong partnership with other clinical leaders .
• Overall oversight for all aspects of people management including managing complex employee casework.
• To ensure clinical standards are delivered to CQC expectations and research is undertaken to ensure we are always delivering best practice.
• To lead on safeguarding, risk management and regulatory compliance.
• To deputise in the absence of the Chief Nurse and hold responsibility for elements of the registered manager role.
• Proficient in Microsoft Office suite and IT systems used for rostering, incident reporting and electronic record keeping.
• To contribute to the clinical on call rota.
• Proven track record in management with expertise in clinical leadership.