Candidates should possess GCE/GCSE qualifications in English and Maths (Grade C or equivalent), along with excellent communication skills, the ability to prioritize tasks under pressure, and teamwork abilities. The role is integral to supporting clinical staff and ensuring efficient operations within the group, making it a vital part of patient care services.
This is an exciting opportunity for an experienced administrator to assist our growing Primary Care, Community & Therapies Clinical Group which provides both inpatient, outpatient and community therapies and nursing in providing an effective and efficient comprehensive administrative service including the production of clinical correspondence to referring agents or onward referral service to support the work of the Clinical Staff within the Group.
You must have experience of typing correspondence, managing clinical diaries and referral management according to the guidelines. You will be expected to provide a full centralised automated appointment system by undertaking duties within the community and therapies single point of access centres.
There will be a requirement to learn the patient administration systems to work effectively within a paperless environment.
This is full time role of 37.5 hours a week, working Monday - Friday. You will be expected to participate in the 3 shift pattern to provide administrative, working 08:00 - 16:00, 09.00 - 17.00 or 10.00 - 18.00 on a rota basis along with weekend working to facilitate 7 day working and bank holidays as and when required..
The successful candidate will enhance our team by having the following experience and qualities;
GCE/GCSE English & Maths at Grade C or equivalent qualification
Excellent communication skills to deal with patients, colleagues and referring agents
Ability to prioritise own work and work under pressure with conflicting demands
Able to work well as part of a team
About us
Please see attached Job Description and Person Specification for full details of what this role entails
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