Medical Receptionist inHawarden inHawarden PUBLISHED WED 6 NOV 2024

Depending on experience PERMANENT GOOD SALARY

The Stables Medical Practice rOVX0foZ

The Stables Medical Practice in Hawarden is seeking a part-time Medical Receptionist to join their team. The successful candidate will be responsible for warmly receiving, assisting, and directing patients to the appropriate healthcare services or professionals. The role requires providing general support to the practice team while maintaining a positive and friendly atmosphere for patients and visitors, both in person and over the phone.

Key responsibilities include ensuring a high standard of reception services, facilitating patient access to care, and contributing to a welcoming environment. The ideal candidate should have experience in a similar role and possess strong communication and organisational skills to effectively support the medical practice.

We are looking to recruit an experienced and enthusiastic Part time Medical Receptionist to join our practice team.

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

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Useful skills for a Medical Receptionist: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

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inHawarden

53.18412399291992 -3.0226380825042725 Hawarden, Flintshire

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