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Administration Clerk with Alder Hey Children's NHS Foundation Trust in Liverpool
The post holder will be responsible for the day to day administrative support to the Ophthalmology Service and will undertake a range of administrative and clerical duties. The post holders will be required to work flexibly to ensure the needs of the service are met. Please refer to the attached Job Description. Duties will include close liaison with patients/families/carers, ensuring all clinical correspondence is dealt with in a timely manner, as well as general office duties including, but not limited to cashing up clinics, managing the email inboxes, distribution of post, scanning and uploading information onto Meditech. About us Deal effectively and efficiently with any enquiries (telephone or face to face) from clinical and non-clinical staff within the Trust in a professional manner. Deal with routine telephone enquiries from parents/carers/general public in a professional, polite and confidential manner, referring to appropriate person/department regarding any enquiries outside of the post holders remit. Liaise with clinicians in a timely and professional manner in relation to patient queries. Attend and contribute to departmental meetings, team briefs etc. Ensure accurate and appropriate action is taken with regards to all clinical correspondence.