Support Medical SecretaryinPlymouthinPlymouthPUBLISHED MON 25 NOV 2024
Opportunities for professional development and training within a supportive team environment.
A fulfilling role that contributes directly to patient care and the smooth operation of the Dermatology Directorate.
Stable working hours with a Monday to Friday schedule, allowing for a good work-life balance.
The chance to work closely with both clinical and administrative teams, enhancing your interpersonal and communication skills.
A dynamic and varied work environment that fosters the development of strong organisational and time management skills.
The position is part of the NHS, offering job security and the benefits associated with public service employment.
Being part of a team that adheres to core Trust values such as putting patients first and taking ownership of tasks.
The University Hospitals Plymouth NHS Trust is seeking a full-time Band 2 Support Medical Secretary for their Dermatology Directorate. The role entails providing administrative and secretarial support to the Medical Secretaries and Reception Team, with responsibilities including managing correspondence, maintaining patient records, and assisting with the organisation of clinics. The ideal candidate should be detail-oriented, flexible, and able to handle multiple tasks in a busy environment, demonstrating strong communication and IT skills. Preference will be given to internal staff and those with relevant experience. Candidates are expected to adhere to Trust policies, prioritize patient welfare, and maintain confidentiality. The position is 37.5 hours per week, Monday to Friday, under the guidance of clinical and administrative leaders.
Opportunities for professional development and training within a supportive team environment.
A fulfilling role that contributes directly to patient care and the smooth operation of the Dermatology Directorate.
Stable working hours with a Monday to Friday schedule, allowing for a good work-life balance.
The chance to work closely with both clinical and administrative teams, enhancing your interpersonal and communication skills.
A dynamic and varied work environment that fosters the development of strong organisational and time management skills.
The position is part of the NHS, offering job security and the benefits associated with public service employment.
Being part of a team that adheres to core Trust values such as putting patients first and taking ownership of tasks.
An exciting opportunity has arisen within the Dermatology Directorate for a full time, self-motivated Band 2 Support Secretary to join the clerical and nursing teams based at Rowan House. The post is 37.5 hours a week working Monday to Friday.
The successful candidate will be responsible for providing comprehensive administrative and secretarial support to the Medical Secretaries and the Reception Team. The post will provide a wealth of opportunities to expand and develop.
The role is demanding and interesting and will require someone who is flexible and able to work well within a busy environment, has attention to detail and the skills to manage a variety of tasks to meet deadlines within the service. The ideal candidate must have a flexible 'can do' attitude and the ability to use their own initiative with excellent communication/interpersonal and IT skills.
We are looking for an enthusiastic, capable and motivated individual to join our team. The post-holder will be working closely with clinical and administrative colleagues to ensure tasks are completed to a high standard and to ensure the smooth running of the service.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Under the guidance of the Clinical Admin Manager, Team Leader and Medical Secretaries provide an efficient and timely secretarial and administrative service to support the Medical Secretarial and Reception teams in Dermatology.
About us
- Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive.
- Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.
- Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
- Attend statutory, essential and mandatory training.
- Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the UK Data Protection Act 2/UK General Data Protection Regulation (UK GDPR) or Data Protection legislation which encompasses both laws.
- Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Support Medical Secretary:
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To work as a Support Medical Secretary in the UK, you will need a combination of technical, administrative, and interpersonal skills. Here are some key skills and qualifications that are generally required:
1. Administrative Skills
- Proficiency in general office procedures: managing schedules, filing systems, and office equipment.
- Experience with record-keeping and document management.
2. Technical Skills
- Proficiency in computer software, especially Microsoft Office (Word, Excel, Outlook).
- Familiarity with electronic health record (EHR) systems and medical software specific to the healthcare setting.
3. Communication Skills
- Strong verbal and written communication skills for interacting with medical staff, patients, and other stakeholders.
- Ability to convey information clearly and respectfully, particularly in sensitive situations.
4. Interpersonal Skills
- Excellent customer service skills to handle patient inquiries and concerns effectively.
- Ability to work as part of a team and build relationships with clinical staff and patients.
5. Organizational Skills
- Strong organizational and time-management skills to prioritize tasks effectively.
- Attention to detail to ensure accurate documentation and patient records.
6. Confidentiality and Ethical Standards
- Understanding of patient confidentiality laws (e.g., GDPR, Data Protection Act) and ethical standards in healthcare.
- Ability to handle sensitive information discreetly and professionally.
7. Knowledge of Medical Terminology
- Familiarity with medical terminology, procedures, and diagnoses will be beneficial for effective communication and documentation.
8. Problem-Solving Skills
- Ability to identify problems and find solutions quickly, especially in a fast-paced environment.
9. Adaptability and Flexibility
- Willingness to adapt to changes in procedures, technology, and healthcare regulations.
10. Professional Development
- Ongoing commitment to learning and adapting to new practices in the healthcare and administrative fields.
Qualifications
While formal qualifications may vary, a typical requirement includes:
- A Level 2 or Level 3 diploma in business administration or a related field.
- Previous experience in a medical environment or as an administrative assistant may be preferred.
Additional Considerations
- You might consider specific training or certifications related to medical administration, such as the Level 2 Certificate in Healthcare Support Services or similar qualifications.
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