Clinical Systems Configuration and Support Officer inWorcester inWorcester PUBLISHED MON 25 NOV 2024

Band 4: £26,530 to £29,114 a year  PERMANENT 
NHS
Collaborative Team Culture, Join a supportive team that values collaboration and encourages a positive work environment.
Impactful Work, Play a crucial role in the efficient operation of essential clinical applications, directly enhancing healthcare delivery.
Professional Growth, Opportunity to develop troubleshooting and problem-solving skills while managing installations, updates, and enhancements.
Contribution to Change, Be part of a significant transition with the introduction of new electronic patient records (EPR), shaping the future of healthcare IT.
Diverse Responsibilities, Engage in a variety of tasks including fault resolution, system upgrades, and application management, keeping the work dynamic and interesting.
Skill Development, Receive training and support to grow your skills in a rapidly evolving IT environment within the NHS.
The Clinical Systems Configuration and Support Officer role at Herefordshire and Worcestershire Health and Care NHS Trust involves supporting clinical applications like Carenotes, EMIS, and IAPTUS, with the upcoming addition of RiO. The position requires a proactive and dynamic team member who can troubleshoot issues, manage installations, updates, testing, and enhancements of clinical applications. Key responsibilities include resolving reported faults, collaborating with solutions providers, overseeing upgrades, and ensuring proper testing and change management processes. The role also emphasises documentation creation, project updates, and training guidance, with a focus on improving IT accessibility for Trust staff. The position is full-time (37.5 hours) and based in Worcester. Ideal candidates should possess strong communication, interpersonal, analytical skills, and a positive attitude.

 


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