We are looking for an experienced Healthcare Assistant to provide high quality, compassionate care to our patient population. We are a large practice delivering care to a total of around 26,000 patients across four sites with a well-established nursing team of Practice Nurses, Health Care Assistances, Nursing Associates and Phlebotomists.
Churchill Medical Centre, Kingston & The Orchard Practice, Chessington.
To provide support to the nursing and medical team to ensure the efficient and effective provision of the full range of nursing services to the patients of the practice.
To ensure effective working of treatment rooms and to maintain adequate clinical stock levels.
To undertake other health promotion activities as directed by the nurse manager within agreed delegated competencies
· Collection of blood samples in accordance with training and procedures, ensuring the patient is comfortable, obtaining consent for the collection of a blood sample
· Ensuring samples are stored in appropriate containers
· Accurate, legible labeling of all samples to confirm patient identity if TQUEST system is down
· Checking patient identification against GP/nurse request
· Recording collection of blood sample in patient record in accordance with practice procedure
· Spinning bloods in the centrifuge after the last collection time in line with SWL Pathology protocols
· Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
· Giving vaccinations under PSDs as agreed with the nurse manager following practice protocols and policies
· Taking and recording blood pressures following practice protocols and policies
· Performing ECGs in line with Churchill and Orchard protocols
· Perform spirometry after undertaking ARTP training against protocols
· Performing audiology appointments in line with CCG and practice protocols
· Undertake doppler studies in line with practice protocols
· To act as a chaperone as required after chaperone training
· To perform simple wound dressings and removal of sutures/staples after assessment by a trained Nurse. To record wound progress as appropriate.
· To run Stop Smoking Sessions as per Churchill Medical Centre & Orchard Practice protocol
· To maintain agreed stock level of clinical supplies including vaccines and medicines. To rotate stock ensuring appropriate timing of use and prevent wastage
· To work alongside a practice nurse assisting in chronic disease management clinics as per Churchill Medical Centre Protocol
· Ensuring any queries are raised with a senior clinical member of staff
· Under take BLS training; deal with faints following phlebotomy
· Notifying the GP or other clinical member of staff of any patient issues outside of your competencies
· Liaising with other members of the nursing team to deliver high quality patient care, receiving and directing patients courteously, maintaining confidentiality at all times.
· Make effective use of the IT system by ensuring the consistent and accurate recording of information and the correct use of read codes
· To complete the Health Care Assistant Care Certificate, under the mentorship of the Nurse Manager
· Participate in practice meetings, patient participation groups and other meetings to improve engagement with the role of the phlebotomist
· To ensure through safe working practices, the health, safety and welfare of colleagues, patients and visitors and to comply with Health and Safety policies and procedures
· To participate in the introduction of new procedures that will result in improved service provision
· Identify own training and development needs and undertake appropriate training/education as required
· Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed
· To attend all statutory and mandatory training as and when required to do so.