Administrator - Oxford inOxford inOxford PUBLISHED MON 21 OCT 2024

Band 4: £26,530 to £29,114 a year per annum/pro-rata FIXEDTERM
NHS

Oxford Health NHS Trust rH27iWzC

The Oxford Health NHS Trust is seeking a motivated Administrator to join the Neurodevelopmental Conditions Service (NDC) in Oxford. The role involves providing essential administrative support to facilitate the smooth operation of the CAMHS NDC team, which is recognized for its innovative and research-driven approach in collaboration with Oxford University. Key responsibilities include managing day-to-day office activities, handling diary and correspondence management, taking and typing meeting minutes, and maintaining databases related to team activities. The Administrator will also play a vital role in communicating effectively with patients, families, and colleagues, ensuring a high standard of care and support for the associated clinical teams.

The NDC is dedicated to fostering a positive work environment, prioritizing the wellbeing of its staff through active support and collaboration among team members. Candidates should be comfortable handling sensitive information and should possess proficiency in Office programs like Excel, Word, and Outlook. A friendly demeanor when interacting with families and young individuals is also paramount, reinforcing the team's commitment to providing compassionate service.

Are you looking to work for a creative, innovative and forward thinking team?

We, in the Neurodevelopmental Conditions Service (NDC), have a reputation for dynamic and research led practice, and are looking for an excellent administrator to join our team.

As a service we work closely with Oxford University to lead on research opportunities. With the support of NHS England the NDC service are currently developing a new diagnostic ASD Adolescent assessment tool. This post will provide the opportunity for a highly motivated candidate to experience working in an established administrative team, while working alongside the clinical team.

The wellbeing of our Administrative and Clinical staff is top of our agenda; we have an active Wellbeing Team and regular opportunities for staff support. We have a strong ethos of collaboration, shared reflection and team working.

The CAMHS NDC team strongly believes that the context of the young person is fundamental to working with complexities and transdiagnostic presentation. The successful candidate will have the opportunity to support the admin team and clinical team, to offer the highest standard of care to the families and young people.

You will provide administrative support to the CAMHS NDC service. This will include day-to-day organisation of systems to ensure the smooth running of the office, diary and post management, taking and typing minutes and other clerical duties. Additionally, you will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organisations. You will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary.

About us

To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.

To provide administrative support for meetings as requested and to ensure follow up action is completed.

Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.

To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.

To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.

Use Office computer programs including Excel, Word and Outlook.

Offer a friendly smile to families and young people when they arrive for appointments.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Administrator - Oxford: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.