Medical Secretary - Plastic Surgery in East Grinstead inEast Grinstead PUBLISHED FRI 14 MAR 2025 Jump to job information section

Band 4: £26,530 to £29,114 a year per annum PERMANENT

Queen Victoria Hospital NHS Foundation Trust rpZ1vj1A

Job description

We are seeking a keen and enthusiastic candidate to provide strong secretarial, organisational and administrative support within our Plastic Surgery Department.

The successful candidate will ideally have a medical secretarial background with strong computer skills including audio typing. Key skills required are excellent verbal and written communication skills, enabling communication at all levels, a keen eye for detail, good time management, and the ability to work to tight deadlines prioritising workload. The candidate will work as part of a large efficient and effective busy and friendly team, to ensure patients receive the best possible care in a timely manner.

Knowledge of the use of a variety of digital systems is desirable but not essential as full training will be provided.

The main duties of the role include; secretarial and administrative support within the Plastic Surgery department, to receive confidential and sensitive information, engaging with patients, relatives, staff or external stakeholders and to support the department in a variety of administration tasks.

The Queen Victoria Hospital offers a wide range of training opportunities and apprenticeships which the successful candidate will be supported and encouraged to access if desired.

To provide full secretarial and administrative support to the Plastics Department.

To work flexibly and sensitively with other disciplines both on and off the QVH site.

To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.

To review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.

To communicate sensitively and appropriately with patients suffering from serious illness.

About us
Please see the attached Job Description and Person Specification document for full details of the role.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Medical Secretary - Plastic Surgery: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

inEast Grinstead

51.13507080078125 -0.0028729999903589487 East Grinstead

in East Grinstead click to show distance

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Queen Victoria Hospital NHS Foundation Trust rpZ1vj1A

Job description

About us Please see the attached Job Description and Person Specification document for full details of the role.

Requirements

Benefits

About us
Please see the attached Job Description and Person Specification document for full details of the role.