Outpatients Booking Officer inRedhill inRedhill PUBLISHED MON 28 OCT 2024

Band 3: £24,071 to £25,674 a year plus high cost allowance  PERMANENT 
EMPATHY NHS WEEKEND
Opportunity to work in a friendly and supportive environment with a dedicated team.
Engagement with a diverse range of people daily, improving communication and interpersonal skills.
Ability to contribute to the efficient management of patient appointments, positively impacting their healthcare experience.
Involvement in ensuring adherence to important healthcare policies, enhancing professional knowledge and compliance.
Structured working hours with a rotating schedule that provides variety while maintaining a work-life balance.
Opportunity to work for one of the region's top-performing hospitals, which adds prestige and job satisfaction.
The Outpatients Booking Officer role at East Surrey Hospital in Redhill involves managing and booking outpatient appointments, handling incoming calls, and communicating with patients and stakeholders. Candidates should possess strong customer service skills, demonstrate empathy and diplomacy, and work accurately in a busy office environment. The position requires a flexible schedule, including morning and afternoon shifts during the week and weekends on a rotational basis. The Trust seeks individuals who can effectively utilize clinics in accordance with referral policies. Interested applicants should carefully reflect their qualifications in their application.

 


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