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Outpatients Booking OfficerinRedhillinRedhillPUBLISHED MON 28 OCT 2024

Band 3: £24,071 to £25,674 a year plus high cost allowance  PERMANENT 
EMPATHYNHSWEEKEND

Surrey and Sussex Healthcare NHS TrustFollow Surrey and Sussex Healthcare NHS Trust

Opportunity to work in a friendly and supportive environment with a dedicated team.
Engagement with a diverse range of people daily, improving communication and interpersonal skills.
Ability to contribute to the efficient management of patient appointments, positively impacting their healthcare experience.
Involvement in ensuring adherence to important healthcare policies, enhancing professional knowledge and compliance.
Structured working hours with a rotating schedule that provides variety while maintaining a work-life balance.
Opportunity to work for one of the region's top-performing hospitals, which adds prestige and job satisfaction.
Development of problem-solving skills through managing inquiries, ensuring patients receive timely assistance.
The Outpatients Booking Officer role at East Surrey Hospital in Redhill involves managing and booking outpatient appointments, handling incoming calls, and communicating with patients and stakeholders. Candidates should possess strong customer service skills, demonstrate empathy and diplomacy, and work accurately in a busy office environment. The position requires a flexible schedule, including morning and afternoon shifts during the week and weekends on a rotational basis. The Trust seeks individuals who can effectively utilize clinics in accordance with referral policies. Interested applicants should carefully reflect their qualifications in their application.
Opportunity to work in a friendly and supportive environment with a dedicated team.
Engagement with a diverse range of people daily, improving communication and interpersonal skills.
Ability to contribute to the efficient management of patient appointments, positively impacting their healthcare experience.
Involvement in ensuring adherence to important healthcare policies, enhancing professional knowledge and compliance.
Structured working hours with a rotating schedule that provides variety while maintaining a work-life balance.
Opportunity to work for one of the region's top-performing hospitals, which adds prestige and job satisfaction.
Development of problem-solving skills through managing inquiries, ensuring patients receive timely assistance.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
 


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