Practice Manager inStockport inStockport PUBLISHED TUE 17 DEC 2024

Depending on experience PERMANENT GOOD SALARY

NHS PENSION QOF

Chadsfield Medical Practice rtiLsdoU

Opportunity to lead and manage a supportive team dedicated to providing excellent healthcare to a diverse patient population of 6,600.

A desirable work-life balance with a flexible schedule of 32-35 hours per week, potentially over just 4 days.

Attractive salary package with NHS pension scheme and private health care benefits, along with 5 weeks of paid holiday.

Role plays a key part in strategic planning and business development, allowing for personal and professional growth within the healthcare sector.

Involvement in the financial management of the practice, providing valuable experience in budgeting, forecasting, and maximizing income.

Direct impact on employee development through management of recruitment, training, and retention, fostering a motivated workforce.

Ability to shape the practice's operational effectiveness and ensure compliance with NHS and CQC standards, enhancing overall patient care.

Chadsfield Medical Practice in Stockport is seeking a Practice Manager to replace a retiring individual. The successful candidate will possess strong people management, finance, and business management skills to ensure the practice, which serves 6,600 patients, operates efficiently and profitably. This full-time position, with 32-35 hours per week possibly spread over four days, offers a competitive salary (dependent on experience), NHS pension, private healthcare, and five weeks of holiday.

The Practice Manager will be responsible for overseeing daily operations, managing clinical and administrative staff, and ensuring employee training and compliance with HR legislation. Key duties include managing finances—including staff wages, budgets, and accounting systems—and maintaining efficient communications with the practice accountant. Additionally, the role involves strategic planning, managing staff recruitment and retention, resolving disciplinary grievances, and ensuring compliance with NHS contractual obligations. The Practice Manager will play a pivotal role in driving the practice’s long-term objectives while enhancing service delivery to patients.

Due to retirement, we are looking for an individual with strong skills in people management, finance, and business management to work with the GP partners in providing a profitable, effective, and efficient business in order to continue to provide excellent health are to our 6600 patients.

The role will be 32-35 hours week, possibly over 4 days. Salary on enquiry and dependant on experience. NHS pension scheme, private health care and 5 weeks holiday included.

To lead, manage and coordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency, and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment, drive target delivery using your own initiative.

About us
As part of a well-established and supportive team, you will be responsible for ensuring the smooth running of practice processes.
Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities.
Functional management of all clinical and administrative staff, with direct line management of all staff including salaried GPs (non-clinical aspects only)
Managing the recruitment and retention of staff; develop, implement, appraise and embed an effective succession plan. Implementing effective systems for the resolution of disciplinary and grievance issues.
Supporting the management of all complaints
Maintaining an effective overview of and ensuring compliance with HR legislation
Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
Managing the financial elements of the organisation, including staff wages, pension, budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners. Maintaining an effective liaison with the practice accountant. Briefing partners on all financial matters, including forecasting and cashflow.
Coordinating the reviewing and updating of all organisation policies and procedures, including developing, implementing, and embedding an efficient business continuity plan.
Supporting the team reach to QOF/LCS and IIF targets.
Ensuring the organisation maintains compliance with its NHS contractual and CQC obligations.
Key liaison with Primary Care Network, the PCN Manager and any ARRS staff who provide supporting services at the practice.
You will significantly contribute to the strategic planning and business development of the Practice.

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Practice Manager: Click to view

To work as a Practice Manager in the UK, particularly in healthcare settings such as GP practices or dental practices, you would need a combination of educational qualifications, experience, and a variety of essential skills. Here are the key skills and attributes that are typically required:

1. Leadership and Management Skills

- Ability to lead and motivate a team.

- Experience in managing and developing staff.

- Conflict resolution and negotiation skills.

2. Organisational Skills

- Strong ability to multitask and prioritize effectively.

- Excellent time management to handle various responsibilities.

3. Financial Acumen

- Budget management and financial planning skills.

- Understanding of financial reporting and performance analysis.

- Knowledge of NHS funding and reimbursement processes, if applicable.

4. Communication Skills

- Strong written and verbal communication skills to interact with staff, patients, and external stakeholders.

- Ability to provide clear and effective information to diverse audiences.

5. Knowledge of Healthcare Regulations

- Understanding of relevant legislation and policies in healthcare, including CQC regulations (for England) and data protection laws (GDPR).

- Awareness of best practices in patient care and safety protocols.

6. IT and Administrative Skills

- Proficient in using healthcare management software and general IT applications.

- Ability to manage patient records, appointment systems, and billing processes.

7. Customer Service Skills

- Strong focus on patient satisfaction and experience.

- Ability to handle complaints and resolve issues effectively.

8. Analytical Skills

- Capability to analyze data to inform practice decisions and improvements.

- Skills in performance monitoring and quality assurance.

9. Human Resource Management

- Recruitment, training, and development of personnel.

- Knowledge of employment law and HR practices.

10. Project Management Skills

- Ability to oversee projects, implement changes, and manage progress.

- Skills in strategic planning and operational management.

Educational Background and Experience

- A degree in management, health administration, or a related field is often preferred.

- Relevant experience in healthcare settings (administrative or managerial roles) is highly beneficial.

- Professional development and any relevant certification in practice management can enhance employability.

Continuous Professional Development

- Keeping up with trends and regulations in healthcare management through courses, workshops, and professional associations (e.g., managing change, leadership training).

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