Medical Secretary inHope Valley inHope Valley PUBLISHED
TUE 7 JAN 2025
PERMANENT GOOD SALARY
Evelyn Medical Centre rb5XrpvJ
The Medical Secretary position at Evelyn Medical Centre in Hope Valley involves a variety of secretarial and administrative tasks aimed at supporting the multidisciplinary team. The role requires working up to 22 hours per week over three days, performing duties such as typing letters and reports, managing referrals, processing communications with external agencies, and maintaining an accurate referrals database. Additional responsibilities include handling incoming inquiries, scanning patient documents, inputting data into healthcare records, and assisting clinical staff with administrative tasks.
The ideal candidate will have experience in a similar role, strong organisational skills, and the ability to manage busy and varied workloads effectively. The position offers a supportive work environment, working closely with a friendly team. Flexibility in hours is necessary, with potential involvement in audits, meeting organisation, and providing coverage for reception staff as needed.
The ideal candidate will have experience in a similar role, strong organisational skills, and the ability to manage busy and varied workloads effectively. The position offers a supportive work environment, working closely with a friendly team. Flexibility in hours is necessary, with potential involvement in audits, meeting organisation, and providing coverage for reception staff as needed.
As a medical secretary you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Working up to 22 hours per week over three days:
Monday: 8.00-16.30 or 9.00-17.30
Wednesday: 8.00-16.30 or 9.00-17.30
Friday: 8.00-16.30 or 9.00-17.30
Duties can include, but are not limited to, the processing of both electronic and hard copy information in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
You will have busy but varied days which is well supported by a friendly team and a cup of tea!
About us
The following are the core responsibilities of the Medical Secretaries:
- Typing letters, reports and associated documentation as required.
- Liaising with external agencies such as hospitals and community services ensuring referrals are processed efficiently.
- Managing all enquiries in an effective manner
- Maintaining an accurate referrals database
- Actioning all incoming emails
- Processing calling letters as requested.
- Scanning of patient related documentation and attaching scanned documents to patients' health care records as necessary.
- Inputting data into the patient's healthcare records as necessary.
- Processing referrals using the electronic referral system (ERS)
- Processing requests for information i.e. SAR, insurance/solicitor's letters and DVLA forms.
- Clinically coding data onto EMIS
- Answering incoming phone calls, transferring calls, or dealing with callers request appropriately.
- Managing all administrative queries as necessary
- Summarising patients' medical records.
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area always
- Supporting all clinical staff with general administrative tasks as requested.
In addition to the primary responsibilities, the Medical Secretary may be requested to:
- Partake in audits as directed by the audit lead.
- Produce meeting agendas and record the minutes of meetings.
- Support reception staff, providing cover during staff absences.
- Complete opening and closing procedures in accordance with the duty rota.
More information related to this job opportunity, from jobsincare:
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Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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