Access Team Leader inWakefield inWakefield PUBLISHED THU 2 JAN 2025

PERMANENT

Trinity Medical Centre rY5UJrzU

The Access Team Leader at Trinity Medical Centre in Wakefield will lead a small team, providing guidance, coaching, and support to ensure each member reaches their full potential and completes tasks effectively. Key responsibilities include managing staff schedules, monitoring appointment availability, and ensuring efficient surgery access across clinical teams. The role requires handling locum staff bookings, conducting inductions for new team members, and overseeing day-to-day operations, including seasonal clinics for vaccinations.

In addition to administrative duties, the team leader will maintain communication with upper management and assist the Central Services Manager by providing regular updates. This position calls for strong leadership skills to facilitate conflict resolution, conduct performance appraisals, and act as the primary contact for access-related issues within the practice. Candidates should possess experience in team management and demonstrate a commitment to fostering a productive and supportive work environment.

Lead and oversee a small friendly team, ensuring each member achieves their full potential and completes their tasks proficiently. Responsibilities include coaching, goal setting, task delegation, direction, conflict resolution, and acting as a liaison between the team and upper management to ensure timely task completion.

Add and amend rotas for all clinical staff in the practice and some PCN staff.

Monitor and plan appointment availability to ensure sufficient access daily, weekly, and monthly.

Maintain efficient surgery access across all clinical teams, ensuring full utilisation of capacity.

Manage locum staff bookings, including setting up rotas and accounts in clinical systems.

Develop timetables and conduct inductions for new staff, trainees, and students.

Ensure staff are equipped with up-to-date procedures and protocols.

Manage day-to-day operations of the access team.

Conduct regular 1:1s, appraisals, and return-to-work interviews with staff.

Oversee clinics for seasonal events such as Flu and Covid vaccinations.

Act as the first point of contact for issues related to access, rotas, appointments, and timetables.

Assist the Central Services Manager, providing regular updates/MI.

About us
We are looking to recruit an experienced team leader to manage and oversee a small team, ensuring each member achieves their full potential and completes their tasks proficiently.
Responsibilities include coaching, goal setting, task delegation, direction, conflict resolution, and acting as a liaison between the team and upper management to ensure timely task completion.

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