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Assistant Technical OfficerinExeterinExeterPUBLISHED TUE 3 DEC 2024

Band 3  PERMANENT  GOOD SALARY 

BONE ANCHORED HEARING AIDDEMENTIAHEARING AID

Chime Social Enterprise CICFollow Chime Social Enterprise CIC

Direct impact on patient quality of life by providing essential maintenance and repairs for hearing aids.
Opportunity to develop practical technical skills, including programming and fitting digital hearing aids, which enhances professional growth.
Engagement with a diverse range of patients and their families, offering a rewarding experience in making a difference in their lives.
Collaboration with healthcare professionals, including audiologists, which fosters a team-oriented environment and enhances learning.
Flexibility to work in various settings, including clinics and locality hospitals, keeping the work dynamic and diverse.
Involvement in the training and support of new staff, providing mentorship opportunities that can be personally enriching.
Competitive salary and structured career progression within a supportive social enterprise emphasizing community wellbeing.
The Assistant Technical Officer (ATO) role at Chime Social Enterprise CIC in Exeter involves providing essential support in the audiology department by maintaining and repairing hearing aids, ensuring effective patient care, and managing the postal service for hearing aid maintenance. The ATO will work closely with audiologists and healthcare professionals to deliver hands-on services, including routine checks, programming digital hearing aids, fitting ear moulds, and conducting otoscopy. This position allows for direct interaction with a diverse range of patients, including those with disabilities or serious illnesses, making it a rewarding opportunity for compassionate individuals with strong communication and organisational skills.

Key responsibilities include performing technical tasks related to hearing aids, assisting in the operational aspects of the audiology service, and participating in patient care activities. The role requires autonomy in making clinical judgments and involves routine communication with patients, families, and healthcare teams. Ideal candidates are expected to demonstrate flexibility, reliability, and a commitment to high standards of patient service, all while maintaining a sensitive approach to engaging with individuals facing various health challenges.
Direct impact on patient quality of life by providing essential maintenance and repairs for hearing aids.
Opportunity to develop practical technical skills, including programming and fitting digital hearing aids, which enhances professional growth.
Engagement with a diverse range of patients and their families, offering a rewarding experience in making a difference in their lives.
Collaboration with healthcare professionals, including audiologists, which fosters a team-oriented environment and enhances learning.
Flexibility to work in various settings, including clinics and locality hospitals, keeping the work dynamic and diverse.
Involvement in the training and support of new staff, providing mentorship opportunities that can be personally enriching.
Competitive salary and structured career progression within a supportive social enterprise emphasizing community wellbeing.

Useful skills for an Assistant Technical Officer:
To work as an Assistant Technical Officer (ATO) in the UK, you typically need a combination of technical, analytical, and interpersonal skills. While specific skills can vary depending on the sector (such as engineering, health, IT, etc.), here are some common skills and qualifications that are generally beneficial for the role:
Technical Skills:
1. Relevant Qualifications: A higher education qualification (such as a diploma or degree) in a relevant field (engineering, IT, science, etc.) can be crucial.
2. Technical Proficiency: Knowledge of specific tools, software, or technologies relevant to the industry, such as programming languages, database management, or laboratory equipment.
3. Data Analysis: Ability to analyze technical data and reports, and possibly using statistical analysis software.
Practical Skills:
1. Problem-Solving: Strong analytical and problem-solving skills to troubleshoot technical issues.
2. Hands-On Skills: Experience in practical technical work, from handling equipment to performing maintenance tasks.
Interpersonal Skills:
1. Communication: Good verbal and written communication skills to liaise with colleagues and potentially clients or stakeholders.
2. Teamwork: Ability to work collaboratively in a team environment and support senior technical officers or engineers.
Organizational Skills:
1. Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.
2. Attention to Detail: Precision in technical tasks and reporting.
Computer Skills:
1. IT Proficiency: Familiarity with standard office software (e.g., Microsoft Office) and any specialized software relevant to your field.
Further Skills:
1. Adaptability: Ability to adapt to new technologies and regulatory changes in the industry.
2. Health and Safety Awareness: Knowledge of safety regulations and practices applicable to the industry.
Additional Requirements:
- Experience: Practical experience, such as internships, apprenticeships, or previous assistant roles, can be beneficial.
- Professional Development: Commitment to continuous learning and professional development.
 


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