Cardiology Virtual Triage PPC inSutton in Ashfield inSutton in Ashfield PUBLISHED
THU 12 DEC 2024
The ideal candidate should possess strong organisational skills, attention to detail, and a compassionate approach to patient care. Responsibilities also include communicating with patients and colleagues, managing patient tracking and documentation, collaborating with healthcare professionals, and performing general administrative tasks. This position presents an opportunity to contribute significantly to patient pathways in a dynamic healthcare environment.
The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Virtual Triage Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence.
As a Virtual Triage Patient Pathway Co-ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways. Your primary responsibility will be to manage and coordinate the virtual triage process, ensuring that patients receive timely and appropriate care.
You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records. This position requires a high level of organisation, attention to detail and a compassionate approach to patient care.
- Answering and making phone calls to patients and colleagues.
- Thoroughly managing an in-depth patient-based Excel document.
- Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
- Tracking patients in the virtual triage platform.
- Validating PTL (Patient Tracking List).
- Performing audio typing as required.
- Collaborating closely with consultants and colleagues across the Cardiorespiratory services.
- Tracking patient case notes.
- General administrative duties including photocopying, faxing and filing.
About us
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
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