Mortuary Administration Assistant in Frimley inFrimley PUBLISHED FRI 17 JAN 2025 Jump to job information section

Band 3: £25,329 to £26,958 a year per annum iclu HCAS PERMANENT

Frimley Health NHS Foundation Trust rL4EzVFv

Job description

Patient Care with a difference!

Do you have excellent communication and customer care skills, a problem solver, calm and enthusiastic?

The Mortuary department at Frimley Park Hospital is looking for a mortuary assistant to help with the day to day operation of end of life care.

We are looking for someone who has great computer skills and is competent with data entry and able to prioritise requests coming into the department.

Good communication skills and knowledge of the Data Protection Act are essential.

This role is not entirely office based and will involve working in a clinical mortuary environment.

This is a demanding but rewarding role offering a vital service to the Trust.

Working hours: 37.5 per week

About us
KEY TASKS & RESPONSIBILITIES:

To contribute to the management of the mortuary storage facility ensuring HTA guidelines and departmental protocols are followed.

1. Financial & Management

1.1 To be aware of the financial constraints within the NHS and Pathology and ensure that there is no unnecessary wastage of supplies or resources.

2. Personnel & Training

2.1 To work closely with fellow Mortuary Technicians.

2.2 To host mortuary tours for working groups within the Trust and visiting FDs, Clinicians and Retrieval Teams

2.3 In conjunction with the Senior APT, to provide and certify training of Porters and visiting Funeral Directors in use of mortuary equipment, mortuary process and handling of deceased within the mortuary environment.

3. Service Delivery and Quality

3.1 To undertake the receipt and release of deceased in line with departmental protocols and Human Tissue Authority (HTA) guidelines, ensuring all identity (ID) checks as per relevant legislation are completed, ensuring the dignity of deceased and the adherence to the needs of His Majestys (HM) Coroners for Surrey, Berkshire and Hampshire.

3.2 To maintain the mortuary premises in terms of hygiene and infection control both for the storage of routine and verminous deceased.

3.3 To maintain all mortuary records as per HTA legislation and the needs of the Trust and HM Coroners for Surrey, Berkshire and Hampshire.

3.4 To possibly participate in the on-call rota (with appropriate remuneration) and to make autonomous decisions regarding releases, acceptance of community deaths, contingency arrangements and access to retrieval teams.

3.5 Work with other mortuary staff, partner BSPS mortuaries, Porters, Funeral Directors and Coroners in the pro-active management of refrigerated space on the FPH premises

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Mortuary Administration Assistant: Click to view

To work as a Mortuary Administration Assistant in the UK, you will typically need a combination of skills and attributes that are important for the role. These may include:

1. Organizational Skills: Ability to manage records, appointments, and documentation efficiently.

2. Attention to Detail: Accuracy is critical in handling sensitive information, so you must pay close attention to details in administrative tasks.

3. Communication Skills: Strong verbal and written communication skills are essential for liaising with families, medical professionals, and other staff.

4. Empathy and Compassion: A caring attitude and the ability to support grieving families is crucial in this role.

5. Confidentiality and Discretion: Given the sensitive nature of the work, maintaining confidentiality and handling information discreetly is paramount.

6. IT Skills: Proficiency in using computer systems and software for record-keeping, including databases and spreadsheets.

7. Problem-Solving Skills: Ability to handle unexpected situations or inquiries with a calm and practical approach.

8. Interpersonal Skills: Ability to work effectively with colleagues and interact positively with clients and families.

9. Knowledge of Relevant Legislation: Understanding legal and ethical considerations related to death, including the handling of human remains and data protection regulations.

10. Time Management: Ability to prioritize tasks effectively, especially when dealing with time-sensitive situations.

inFrimley

51.31966400146485 -0.742011308670044 Frimley

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