In addition to operational management, the post holder will lead a team of highly specialist staff, ensuring effective risk management and policy development to achieve public health goals. Responsibilities include training and supervising staff, reporting on local and national performance targets, and maintaining high standards of service under clinical governance procedures. The role demands strong leadership, innovative management practices, and the ability to cultivate partnerships within the community to enhance sexual health services effectively.
An exciting opportunity has arisen for an Operational Services Manager to lead the Northumbria Sexual Health Service. The service works across sites between Northumberland and North Tyneside and we provide a 3 tier Sexual Health Service to both Local Authority areas.
The service is based at Blyth One to One Centre at Blyth Hospital site and the North Tyneside General Hospital. We also hold outreach clinics at various locations Countywide. The service provides clinic based care and digital online services to patients requiring support with maintaining their sexual health including all forms of contraception, STI screening, treatment and psychosexual therapy as well as health promotion to the local population.
The post holder will work with Northumbria Healthcare Trust at senior management level within the new model of integrated sexual health service, to ensure continual service development, overseeing service provision, driving innovation and raising the profile locally, regionally and nationally.
The post holder will act as a key point of contact to ensure prompt responses through initiative, effective communication, leadership and robust change management methodology for sexual health services.
The post holder will lead the development, implementation and coordination of multi-agency sexual health plans.
The post holder will lead on managing new contracts gained within the new public health commissioning arrangements assuring governance for NHCT across sexual health services and contractors.
The post holder will ensure budgetary compliance within allocated resources.
The post holder will mitigate risk by contributing to policy and procedure development, as well as disseminating, interpreting and embedding of organisational protocol.
The post holder will role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust.
About us
Dimensions
To be accountable to the Clinical Lead for sexual health.
To drive governance, service development and multi- agency strategies to achieve the public health outcomes for which sexual health services are contracted.
Line manage several highly specialist sexual health teams. Support senior staff within the service to carry out their roles through the provision of professional and specialist clinical leadership.
Plans and organise a broad range of complex activities including staff training, recruitment, appraisal, supervision, grievance, disciplinary and management of sickness absence.
Develop partnership networks, ensures effective risk management and service policy composition.
Responsible for the operational management of the department including budgetary and personnel resources and leads on the strategic development of its services.
Responsible for the achievements and reporting of local and national sexual health performance targets.
Ensures the teams and services maintain the highest standards and performance requirements under the corporate and clinical governance procedures.
Advising on the specialist Department of Health (DoH) and Health Protection data collecting and reporting systems which are mandatory to Sexual Health services.
Ensuring patient data is protected and is held confidentially observing NHS and DoH guidelines.
Responsibility for taking a management/leadership function across the wide sexual health services.
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