Team Administrator inRochdale inRochdale PUBLISHED TUE 29 OCT 2024

Band 3: £24,071 to £25,674 a year pro rata PERMANENT GOOD SALARY

NHS

Northern Care Alliance NHS Foundation Trust r5W42TMQ

Opportunity to contribute to essential healthcare services in the community.

Part-time position with a flexible schedule, allowing for a better work-life balance.

Potential for hybrid working arrangements after completing necessary competencies.

Engagement in a supportive team environment that values clear communication and collaboration.

Development of strong organisational and multitasking skills through diverse administrative duties.

Chance to interact directly with healthcare professionals and patients, enhancing communication skills.

The Northern Care Alliance NHS Foundation Trust is seeking a part-time Team Administrator (Band 3) for their HMR Community Services Administration Team in Rochdale, working 30 hours per week. The role involves providing clerical and administrative support to healthcare professionals within the Booking and Liaison service for Community District Nursing and Boroughwide Teams. Responsibilities include managing referrals via email and phone, data entry, and ensuring effective communication with nursing teams and patients. The position requires excellent organisational skills, the ability to prioritize workloads, and flexibility to cover shifts as needed. The working hours include a 7-day rota, with opportunities for hybrid working after six months. Strong communication skills and professionalism are essential.

We now have a vacancy for part time (30 hours per week), Band 3, Team Administrator to work with the HMR Community Services Administration Team which is part of the Northern Care Alliance NHS Foundation Trust.

You will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals.

The role will be based within our Booking and Liaison service, providing support for our Community District Nursing and Boroughwide Teams to deliver an in-house call handling service. You will be required to work as part of a team at a community base and provide cross cover to other services during periods of staff absence.

This is a 7 day per week, 365 days per year service, on a rota basis. There is an opportunity for hybrid working once all competencies have been signed off, usually after a 6 month period in post.

The normal working shift pattern is 6 hours per day (covering early, late or mid shifts), with 5 shifts per week.

The role will involve the co-ordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. You will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills and will be responsible for managing and prioritising your own workload and will be required to use your own initiative.

You will receive referrals via email and telephone, will data input accurately, will ensure all communication is passed over to the relevant nursing teams. Patients calls are dealt with in accordance with the NCA Trust Values. You will demonstrate flexibility and be able to cover a different shift at short notice. You will be confident in communication with clinicians and patients in a professional manner.

About us
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbnsA0D2

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Team Administrator: Click to view

To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:

1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.

2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.

3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.

4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).

5. Time Management: Ability to manage time efficiently and meet deadlines.

6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.

7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.

8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.

9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.

10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.

11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.

12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.

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