Medical Receptionist inMansfield inMansfield PUBLISHED THU 12 DEC 2024

Depending on experience PERMANENT GOOD SALARY

NHS

Major Oak Medical Practice rWgpbF8B

Opportunity to work in a busy medical practice, enhancing multitasking and organizational skills.

Engagement with patients, providing an essential customer service role that contributes to their healthcare experience.

Exposure to various administrative tasks that build a wide range of professional skills, including registration and prescription processing.

Ability to work flexible hours, fitting into a shift pattern that can accommodate different personal schedules.

Environment of teamwork and collaboration, as the role involves covering for colleagues and supporting the practice team.

Access to training and development opportunities, contributing to career advancement in the healthcare sector.

Sense of fulfillment from helping patients access the services and healthcare professionals they need.

Major Oak Medical Practice in Edwinstowe, Nottinghamshire, is seeking an experienced Medical Receptionist to join their team. The position offers an immediate start with flexible working hours ranging from 30 to 37.5 hours per week, Monday to Friday. Candidates must possess strong customer service, communication, and organisational skills, as well as experience using the SystmOne clinical system. Responsibilities include registering new patients, processing repeat prescriptions, handling appointment requests, greeting patients, managing medical documents, and providing general support to the practice team.

The role requires a proactive approach to managing patient inquiries and ensuring efficient access to healthcare services. The successful applicant will also be expected to cover for colleagues in case of absence and participate in rota coverage during extended hours. Salary will be determined based on experience and skills. Interested candidates can reach out to Mrs. Jacquie Mikhail, Practice Manager, for more information.

Major Oak Medical Practice in Edwinstowe, Nottinghamshire

Immediate start

between 30-37.5 hours/week. Working hours between 08.00 and 18.30 Monday to Friday (shift pattern)

To commence as soon as possible

We are looking for an experienced Medical Receptionist to join our busy team.

The successful candidate will be keen to learn and develop, with strong customer service, communication and organisation skills. Experience of using SystmOne clinical system is essential.

Salary is dependent on experience and skills.

For further information on this vacancy please contact Mrs Jacquie Mikhail, Practice Manager, Tel , e-mail:

Duties will include but not be exclusive to:

Registering new patients

Processing Repeat Prescriptions in accordance to Practice Protocols

Process appointment requests for patients by telephone and in person.

Deal with visits requests

Customer Service i.e. meet and greet and attending to phone enquiries

Scanning patients clinical documents/letters

Photocopying and filling medical reports

Processing and distributing incoming (and outgoing) mail

Covering colleagues in event of sickness and shortage

Covering reception during the Extended hours openings in a rota basis

Booking community Phlebotomist

Salary is dependent on experience and skills.

Please refer to the job description and person specification documents for more details.

About us
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Please see full details in the attached Job description document.

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Receptionist: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

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53.1939876 -1.0642197 Mansfield, Nottinghamshire

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