Clerical Officer inNorth Shields inNorth Shields PUBLISHED WED 16 OCT 2024

Band 2 PERMANENT GOOD SALARY

NHS

Northumbria Healthcare NHS Foundation Trust r6YNJMxk

The Northumbria Healthcare NHS Foundation Trust is seeking a Clerical Officer to join the Breast Department's secretarial team in North Shields. The successful candidate will provide comprehensive clerical and secretarial support to Consultants and the wider team, including transcribing clinical documentation through the Trust's digital dictation system and potentially stepping in as Team Secretary during periods of leave. Ideal candidates should possess excellent organisational, interpersonal, and communication skills, along with the ability to work under pressure and meet strict deadlines. Familiarity with IT packages and OCR/RSA III typewriting or equivalent experience is advantageous.

In this role, the Clerical Officer will assist in the efficient operation of sub-specialty offices, which includes tasks such as typing, filing, retrieving, scanning and storing electronic patient records, as well as handling postal and telephone inquiries. The officer may also provide coverage for other clerical roles within the team as needed. Applications will be considered until sufficient candidates are received, potentially leading to an early closure of the vacancy.

Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy secretarial team within the Breast Department at NTGH.

The successful candidate will work with the secretaries in the department to provide a comprehensive clerical and secretarial service to the team of Consultants and wider team.

You will be required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave once settled into the role.

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.

Please note we reserve the right to close this vacancy before the advertised closing date once sufficient applications have been received.

The successful candidate will support the admin teams within Surgery. You will use the trusts Patient Administration System (PAS) which is required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave.

About us
To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries.

To cover for other Band 2 Clerical jobs as required.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Clerical Officer: Click to view

To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:

1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.

2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.

3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.

4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.

5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.

6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.

7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.

8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.

9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.

10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.

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Clerical Officer inNorth Shields inNorth Shields PUBLISHED WED 16 OCT 2024

Northumbria Healthcare NHS Foundation Trust r6YNJMxk

About us To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries. To cover for other Band 2 Clerical jobs as required.

About us
To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries.

To cover for other Band 2 Clerical jobs as required.