Lead Office 365 Applications Specialist in Elland inElland PUBLISHED FRI 24 JAN 2025 Jump to job information section

Senior Office 365 Applications Specialist

Are you passionate about driving innovation and transforming the way organisation work through technology? We're looking for an experienced Senior Office 365 Applications Specialist to join our dynamic team and play a pivotal role in shaping the future of collaboration and productivity within The Health Informatics Service (THIS) and its customers.

In this role, you will:

• Collaborate with business and technology teams to guide organisations through their Microsoft 365 migration journey and unlock the full potential of their investment in this powerful platform.
• Serve as a trusted adviser to managers and teams, helping them adopt new ways of working by recommending and implementing solutions tailored to their needs.

What you'll do:

• Act as a technical escalation point, displaying leadership and expertise in resolving complex incidents, requests, and problems.
• Provide hands-on Microsoft 365 administration and empower end-users through training, knowledge transfer, and ongoing support.
• Support technical teams, ensuring the smooth operation and maintenance of the Microsoft 365 platform.

If you're ready to lead the way in driving user adoption and delivering transformative Microsoft 365 solutions, we'd love to hear from you!

• Taking advice and guidance from the Cloud Technology Officer and acting on requirements set out by deliverable scopes of works coming from the Technology and Business Offices.Advising customers on best utilisation and setups of office 365 technologies, such as Teams, One Drive, Intune, including mobile devices, SharePoint, Exchange Online.Responsible for ensuring the technical elements of DCB1596 is maintained, including managing / working with external testing procedures.Working closely with End User computing and IT Security teams to ensure that any changes made are subject to change control procedures and agreement with such teams.Work with IT Data protection teams ensuring that any new technology in use that may require longer term retention is covered by supporting backup technology and understand how such data can be recovered by such technology and in accordance with Information Governance and data records management policy.oEnsuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability.Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.) and working with the Web Development team for identity customisation's where required.Assist in the administration and support an enterprise-level Microsoft Exchange Online, Teams, OneDrive infrastructure, mobile access etc.

About us

• Collaborate with business and technology teams to guide organisations through their Microsoft 365 migration journey and unlock the full potential of their investment in this powerful platform.
• Serve as a trusted adviser to managers and teams, helping them adopt new ways of working by recommending and implementing solutions tailored to their needs.
• Be a key contributor in transformation programs, working alongside CHFT and THIS customer leads, architects, and stakeholders to design and deliver impactful technology solutions.
• Partner with IT leadership, technical colleagues, and the Programme Management Office to ensure that Microsoft 365 solutions align with strategic business objectives and drive user adoption.

What youll do:

• Act as a technical escalation point, displaying leadership and expertise in resolving complex incidents, requests, and problems.
• Provide hands-on Microsoft 365 administration and empower end-users through training, knowledge transfer, and ongoing support.
• Support technical teams, ensuring the smooth operation and maintenance of the Microsoft 365 platform.

Please read the full job specification for a more detailed description of the position.