QR code linking to this job posting Administrator / Receptionist - New Forest CMHT in Southampton inSouthampton PUBLISHED FRI 3 JAN 2025

Administrator / Receptionist

New Forest CMHT (East) - Anchor House, Totton

We are looking for someone to work part-time, Thursday and Friday in a busy, customer/administration service-based role with the New Forest Community Treatment team based in Totton.

This post will suit an experienced, enthusiastic and flexible individual who is committed to providing a first class customer care experience to patients. This post will suit individuals who thrive in busy dynamic environments.

You must:

Demonstrate previous experience of delivering first class customer care in a dynamic environment

Demonstrate excellent communication skills

Demonstrate the personal qualities required of a caring, compassionate and flexible individual

Possess IT Skills

To input clinical data onto the electronic patient record

To receive incoming telephone calls and recorded messages to the Service and take messages, taking action where appropriate and within level of responsibility, including making calls to outside agencies

To receive all incoming mail and distribute to the relevant recipient. To sort outgoing mail for the Royal Mail and internal services

To organise room bookings and pre-book rooms for regular meetings

To carry out photocopying, scanning and filing as required

To order stationery and medical supplies as required

About us

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.