Medical Secretary in Wigan inWigan PUBLISHED TUE 18 MAR 2025 Jump to job information section

Band 3 FIXEDTERM GOOD SALARY

Pennygate Medical Centre raezHf9H

Job description

As a medical Secreatry you will provide general secretarial support to the Practice Manager, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work as required.

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To liaise with hospitals/other departments to ensure referrals and queries are made in a timely manner to ensure the delivery of effective patient care

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

To establish and maintain follow up systems associated with patients referrals and outcomes to ensure the continuity of patient clinical care within set timescales and adhering to practice guidelines, policies and procedures.

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

To maintain the computer clinic system in an accurate and secure manner.

To provide cover for members of the secretarial team during periods of sickness and annual leave.

Promote, monitor and maintain best practice in health, safety & security and all aspects of safeguarding

To receive and dispatch mail and maintain a pending system.

Use of appropriate clinical systems (e.g., Choose & Book/NHS e-referrals) and following up queries

About us
As a medical secretary you will be responsible for creating referral templates, handling referral queries, liaising with hospitals and patients and the clinical team in the practice. You will handle telephone calls and assist the team with tasks. You will be working on systmone and have a good knowledge of microsoft packages.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

inWigan

53.540016174316406 -2.576270341873169 Wigan, Lancashire

in Wigan click to show distance

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