Administration Assistant - Development Role inWorcester inWorcester PUBLISHED
FRI 8 NOV 2024
Opportunity to make a meaningful impact on patient care through administrative support.
Flexible working hours (30 hours a week, Mon-Fri, 09:00-17:00) to promote work-life balance.
Hybrid working opportunities, allowing for a mix of remote and on-site work.
Comprehensive induction and local orientation to help you integrate into the team smoothly.
Access to a wide range of development opportunities to enhance your skills and career growth.
Supportive team environment, fostering collaboration and knowledge sharing.
Clear career progression after completing Level 2 & 3 Business Administration qualifications.
The role of Administration Assistant - Development at Herefordshire and Worcestershire Health and Care NHS Trust in Worcester involves providing administrative support to the Neighbourhood Mental Health Team. This part-time position requires 30 hours of work per week, Monday to Friday, from 9:00 AM to 5:00 PM, with flexibility available.
Key responsibilities include maintaining patient records, general office tasks such as typing and filing, scheduling appointments, handling correspondence and queries from various stakeholders, and assisting with various administrative duties. While prior NHS experience is not mandatory, a strong passion for patient care and effective communication skills are essential.
Successful candidates will have opportunities for hybrid working, a comprehensive induction and orientation, as well as potential development options leading to career progression upon completion of specific qualifications. Applicants must have the right to work in the UK without sponsorship.
Key responsibilities include maintaining patient records, general office tasks such as typing and filing, scheduling appointments, handling correspondence and queries from various stakeholders, and assisting with various administrative duties. While prior NHS experience is not mandatory, a strong passion for patient care and effective communication skills are essential.
Successful candidates will have opportunities for hybrid working, a comprehensive induction and orientation, as well as potential development options leading to career progression upon completion of specific qualifications. Applicants must have the right to work in the UK without sponsorship.
Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic administrator to be part of our Neighbourhood Mental Health Team in Worcester
This role is 30hrs a week between Mon-Fri 09:00-17:00. We can support flexible working requests
In this vital role youll use your knowledge & expertise to provide admin support to our hard-working NHS teams. No NHS experience is required, but a passion for excellent patient care is a must
You will be a strong communicator supporting a wide range of people including patients & health care professionals. You will need to be responsive & adaptable to the needs of the service but you can be sure that your hard work will be making a difference to patients
Whats in it for you
- Hybrid working opportunities
- Comprehensive Induction & local orientation
- Wide range of development opportunities
- Support from the wider team
- Upon completion of Level 2 & 3 Business Administration qualification, candidate will progress to B3
This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Given the current UK immigration regulations this role is not eligible for sponsorship and therefore it is not possible for the Trust to sponsor applicants.
Typical Administration duties may involve
- Maintaining patient records effectively & accurately
- General office duties e.g. Typing, filing, scanning, photocopying, printing
- Scheduling appointments/meetings
- Handling correspondence incoming/outgoing mail
- Handling queries over the phone and in person from staff, patients and external agencies
- Monitoring shared email inbox
- Assisting the team with various administrative tasks e.g. reception cover
About us
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
If you still have questions, the recruiting manager would love to hear from you, their contact details can be found in the job advert.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for an Administration Assistant - Development Role:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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