Leeds Teaching Hospitals r54Paij9
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The post holder will provide remote hardware and/or software support to NPIC customers, and will be responsible for Service Desk first level fix system administration, The Service Desk handles a high volume of tickets from NPIC customers and partners.
The post holder will provide the best service possible to customers at all times. The role will involve classifying, investigating, diagnosing, and resolving Service Desk support calls in a timely manner in line with NPIC standards and Service Level Agreements (SLAs).
The post holder will carry out first line fixes; with remote access where required and assist the Systems Administrators in the resolution of first line fixes, through mentoring and feedback. When incidents cannot be resolved first time the post holder will assign the calls to the relevant teams. The post holder will actively contribute to the transformation of the in-house Service Desk.
Are you a tech-savvy university student passionate about making a real difference in healthcare? Do you want to be at the forefront of innovation in medical technology? Look no further!
Join the National Pathology Imaging Co-operative (NPIC) as a Junior Systems Administrator and embark on an exhilarating journey with a unique collaboration between the NHS, academia, and industry leaders.
What We Offer
Mentorship and professional development opportunities from leading experts in the field.
A collaborative and innovative work environment that promotes learning and growth.
The chance to make a real difference in patient care and medical research.
What We're Looking For
Someone with the desire to pursue a career in Computer Science, IT or a similar field.
A passion for technology and its application in healthcare.
Strong problem-solving skills and a proactive attitude.
Excellent communication skills and the ability to work well in a team.
Experience of working in a helpdesk setting and providing support to customers.
Basic knowledge of system administration and network management is a plus.
If you're ready to kickstart your career and be part of something extraordinary, we want to hear from you!
Join NPIC and be a part of the digital revolution in pathology. Your future in tech and healthcare starts here!
As a Junior Systems Administrator at NPIC, you'll play a crucial role in supporting our mission. You'll be part of the Tech Ops team, working with state-of-the-art technology and contributing to projects that have a tangible impact on healthcare.
Key Responsibilities:
Support the deployment and maintenance of digital pathology systems in hospitals.
Collaborate with multidisciplinary teams, including healthcare professionals, researchers, and tech experts.
Troubleshoot technical issues and provide timely solutions to customers.
Participate in training sessions and workshops, helping to disseminate best practices.
Providing customer support, via our helpdesk.
Expected Shortlisting Date
30/08/2024
Planned Interview Date
02/09/2024
The post holder will provide remote hardware and/or software support to NPIC customers, and will be responsible for Service Desk first level fix system administration, The Service Desk handles a high volume of tickets from NPIC customers and partners.
The post holder will provide the best service possible to customers at all times. The role will involve classifying, investigating, diagnosing, and resolving Service Desk support calls in a timely manner in line with NPIC standards and Service Level Agreements (SLAs).
The post holder will carry out first line fixes; with remote access where required and assist the Systems Administrators in the resolution of first line fixes, through mentoring and feedback. When incidents cannot be resolved first time the post holder will assign the calls to the relevant teams. The post holder will actively contribute to the transformation of the in-house Service Desk.
Are you a tech-savvy university student passionate about making a real difference in healthcare? Do you want to be at the forefront of innovation in medical technology? Look no further!
Join the National Pathology Imaging Co-operative (NPIC) as a Junior Systems Administrator and embark on an exhilarating journey with a unique collaboration between the NHS, academia, and industry leaders.
What We Offer
Mentorship and professional development opportunities from leading experts in the field.
A collaborative and innovative work environment that promotes learning and growth.
The chance to make a real difference in patient care and medical research.
What We're Looking For
Someone with the desire to pursue a career in Computer Science, IT or a similar field.
A passion for technology and its application in healthcare.
Strong problem-solving skills and a proactive attitude.
Excellent communication skills and the ability to work well in a team.
Experience of working in a helpdesk setting and providing support to customers.
Basic knowledge of system administration and network management is a plus.
If you're ready to kickstart your career and be part of something extraordinary, we want to hear from you!
Join NPIC and be a part of the digital revolution in pathology. Your future in tech and healthcare starts here!
As a Junior Systems Administrator at NPIC, you'll play a crucial role in supporting our mission. You'll be part of the Tech Ops team, working with state-of-the-art technology and contributing to projects that have a tangible impact on healthcare.
Key Responsibilities:
Support the deployment and maintenance of digital pathology systems in hospitals.
Collaborate with multidisciplinary teams, including healthcare professionals, researchers, and tech experts.
Troubleshoot technical issues and provide timely solutions to customers.
Participate in training sessions and workshops, helping to disseminate best practices.
Providing customer support, via our helpdesk.
Expected Shortlisting Date
30/08/2024
Planned Interview Date
02/09/2024
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