Candidates must possess strong communication skills, excellent organisational abilities, and proficiency in keyboarding and software applications. The working days for this role are Monday, Tuesday, and Friday from 8:30 AM to 4:30 PM. The role focuses on coordinating scheduling processes, adhering to Trust policies and national performance targets, and contributing to the development of the clinical service.
We are looking to recruit a part-time (22.5 hours) Band 3 Administration Assistant to work with the Community Continence team based at Clarendon, Hebburn, on a temporary basis.
The post holder will be one of a team of administrative support staff who provide essential administrative functions, whilst interfacing with clinical and administrative staff. The service is fast paced and you would be expected to carry out a variety of administrative tasks.
Candidates must be able to demonstrate they have the ability to communicate effectively with people at all levels by telephone and in person. Excellent organisational skills, flexibility and time management are also essential.
You should have excellent keyboard skills and a working knowledge of software packages.
Working days will be Monday, Tuesday and Friday 8.30 4.30
To provide an administrative service to the planned care team, supporting the provision of an efficient and effective service to patients, service users and staff within the Department
Ensure accurate and timely updating and inputting of patient details, appointments and information into clinical record (EMIS).
To provide a range of administration and clerical support including those resulting from telephone calls
Responsible for processing supplies orders and keeping an accurate record of expenditure
Communicate with all appropriate staff groups and agencies as part of the service requirements in an effective and professional manner.
To effectively deal with telephone enquiries relaying information to team.
Provide clinical information to support ongoing service development.
To be a key member of the multi professional team
About us
To coordinate the scheduling processes, for a directorate / number of specialties, on a day to day basis.
To ensure that appropriate procedures and Trust Policies are adhered to at all times and that national standards and RTT performance targets are met.
To comply with the Trusts vision, values and behavioural compact.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
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