Oxygen Service Support Worker (INTERNAL) inHereford inHereford PUBLISHED
MON 28 OCT 2024
Wye Valley NHS Trust rwUvmkuo
Opportunity to make a meaningful impact on patients' lives by ensuring they receive the right oxygen therapy and care.
Collaborative work environment with oxygen nurses and multidisciplinary teams, enhancing professional development and teamwork skills.
Autonomy in the role allows for the use of own initiative to solve problems and improve service efficiencies.
Variety of tasks including patient interactions, data analysis, and administrative duties, keeping the role dynamic and engaging.
Potential for direct patient engagement, fostering strong relationships and trust with patients and their carers.
Importance placed on patient safety, ensuring staff are trained in risk assessments and other vital procedures.
Possibility to contribute to continuous improvement in service by participating in analysis and feedback processes.
The Wye Valley NHS Trust is seeking an internal applicant for the role of Oxygen Service Support Worker (Band 4) in Hereford. The position involves assisting the Home Oxygen Service in providing care for patients using domiciliary oxygen. Key responsibilities include coordinating daily operations, conducting patient reviews in both outpatient settings and at home, analyzing data from the ICB or oxygen provider, and addressing patient queries.
The post holder must demonstrate knowledge of oxygen assessment processes and equipment, communicate effectively with patients and professionals, and ensure the accuracy of clinical records. They will also conduct risk assessments, report incidents, and provide empathetic support to patients adjusting to oxygen therapy. Additionally, participation in multidisciplinary meetings and various supportive duties as requested by senior staff is required. The role emphasises initiative, teamwork, and a commitment to patient safety.
The post holder must demonstrate knowledge of oxygen assessment processes and equipment, communicate effectively with patients and professionals, and ensure the accuracy of clinical records. They will also conduct risk assessments, report incidents, and provide empathetic support to patients adjusting to oxygen therapy. Additionally, participation in multidisciplinary meetings and various supportive duties as requested by senior staff is required. The role emphasises initiative, teamwork, and a commitment to patient safety.
***INTERNAL APPLICANTS ONLY ***
An exciting opportunity has arisen within the Home Oxygen Service at Wye Valley NHS Trust for band 4 Home Oxygen Support worker, to assist in the smooth day to day running and provision of care for patients in Herefordshire on Domiciliary Oxygen, working alongside the oxygen Nurses.
The post holder will support the domiciliary oxygen service team, ensuring a smooth and efficient service for patients throughout their pathway and follow up care. They will assist in the day to day co-ordination of the service, monitor and instigate reviews both in the outpatients department and in the patients homes, (using own transport).
They will also help to analyse data provided by the ICB or Oxygen provider and raise any queries/or highlight any concerns to the trained nurse.The post holder must be able to use their own initiative and work autonomously, but also work proactively withinthe team to ensure the service runs to maximum efficiency.
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- To demonstrate a good knowledge and understanding of the oxygen assessmentprocess, oxygen equipment and treatment options.
- To communicate with patients,carers and professionals on all levels on a daily basis with regards to current oxygen prescriptions and equipment.
- Engage with domicillary oxygen provider regarding patient queries orders or discrepancies
- To ensure the oxygen database is kept current and up to date.
- To prioritise patient safety by completing risk assessments within the patients own home 4 weeks post discharge, (in line with 4 week post discharge guidelines) or visit patients own home and complete a risk assessment prior to discharge of high risk patients.
- Be confident in knowledge and understanding of domicillary oxygen equipment, to enable competent discussions/ advice to patients experiencing issues.
- To complete all clinical records accurately and legibly as instructed.
- Ensure timely return of investigations/reports as requested by Oxygen team and be aware when immediate escalation is required
- To report untoward occurrences immediately to senior members of the team.
- To be empathetic to patients medical and psychological needs when encouraging and implementing or changing oxygen therapy regime.
- To be able to advise patients who wish to travel, on ordering oxygen both within the UK and overseas
- Participate in multidisciplinary team meetings.
- Undertake other duties appropriate to the post as requested by senior staff.
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