MEDICAL RECEPTIONIST inNEAR CREWE inNEAR CREWE PUBLISHED THU 28 DEC 2023

Depending on experience FIXEDTERM

Betley Surgery r5kHh5ww

2. Telephone Duties

Making appointments.

Dealing with requests for visits and recording them in the visit book.
Dealing with problems from patients and other agencies.
Telephone hospitals for test results and to make appointments.
Taking messages and recording them in the daybook.

3. General

Ensure total confidentiality in that no information about patients, either medical or personal is disclosed to persons other than those employed by or attached to the practice for which such information is relevant.

Dealing with problems and queries from the Doctor, other members of staff and attached staff.
Filing of medical records letters and test results. Sorting and improving medical records and renewing envelopes where necessary.
Entering medical information onto the computer as and when appropriate. (Training will be arranged for this.)
Opening the premises each morning and securing them at night.
Such other duties as agreed with Doctor.

The post is for 3-4 afternoons per week (2pm-6pm or 3pm-6pm)
Experienced preferred but not essential as full training will be given
Development within this role is also available

Dealing with problems and queries from the Doctor, other members of staff and attached staff.

Entering medical information onto the computer as and when appropriate. (Training will be arranged for this.)

Opening the premises each morning and securing them at night.

Other duties as agreed with Doctors.

2. Telephone Duties

Making appointments.

Dealing with requests for visits and recording them in the visit book.
Dealing with problems from patients and other agencies.
Telephone hospitals for test results and to make appointments.
Taking messages and recording them in the daybook.

3. General

Dealing with problems and queries from the Doctor, other members of staff and attached staff.
Filing of medical records letters and test results. Sorting and improving medical records and renewing envelopes where necessary.
Entering medical information onto the computer as and when appropriate. (Training will be arranged for this.)
Opening the premises each morning and securing them at night.
Such other duties as agreed with Doctor.

The post is for 3-4 afternoons per week (2pm-6pm or 3pm-6pm)
Experienced preferred but not essential as full training will be given
Development within this role is also available

Dealing with problems and queries from the Doctor, other members of staff and attached staff.

Entering medical information onto the computer as and when appropriate. (Training will be arranged for this.)

Opening the premises each morning and securing them at night.

Other duties as agreed with Doctors.

More information related to this job opportunity, from jobsincare:

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Useful skills for a MEDICAL RECEPTIONIST: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

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inNEAR CREWE

53.19521 -2.883127 NEAR CREWE, CHESHIRE

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