Key responsibilities include managing clinic appointments, typing clinical and non-clinical documents, organizing meetings, and maintaining patient wait lists. The candidate will also need to provide general advice over the phone and participate in Child Protection Medicals. This demanding position offers a rewarding opportunity to work in a team-oriented environment. Candidates must be committed to personal and professional development and be capable of managing diary schedules effectively, ensuring accurate minute-taking, and facilitating communication across partner organisations.
A rare and exciting opportunity has arisen within Children's Services in the Community to provide comprehensive secretarial and administrative service to our Paediatric Consultants and Registrars.
Working proactively as part of a team as well as on your own, you must have effective communication skills, both face to face and over the telephone, as liaison is required with external agencies, parents/guardians and internal professionals. You will be working in a demanding but rewarding environment and be required to take the lead in organising and coordinating information required to support the work of safeguarding and child protection. You will ensure open communication channels exist and act as a co-ordinator to facilitate and convene meetings for all partner organisations e.g. education, social services. You will have proven organisational skills, dairy management and prioritisation skills and a strong commitment to personal and professional development. It is preferred that you have experience in working in a similar role and in a community setting.
Excellent working knowledge of Microsoft Office packages is essential, and you will ideally possess a typing qualification coupled with excellent audio typing skills, and a recognised medical terminology qualification or working towards this. As this role involves clinic management an understanding of the 18week RTT principles is desired.
- Type clinical outcome letters and reports as required. Elements of this could be of a sensitive and distressing nature.
- Requirements for speed and accuracy with excellent keyboard skills.
- Type non-clinical work as and when requested.
- Chase results as required and alerting the appropriate consultant promptly when results arrive.
- Where possible, identify issues that require the urgent attention of the Consultant.
- Manage investigation logs.
- Provide diary management for the clinician organising appointments /meetings.
- Participate in management of Child Protection Medicals.
- Liaise with professionals and colleagues both internally and externally.
- Proactively manage telephone calls by providing general non-clinical advice, guidance and information.
- To work as part of a team and provide cross cover during periods of staff absence.
- Accountable for working to targets in relation to typing and RTT.
- Accurate minute taking at relevant meetings and distribute a record in a timely manner and ensure actions are followed up.
- Carry out general office duties such as photocopying, scanning, etc as required.
- Arrange and attend consultant meetings when required, team briefings and any other meetings as directed by the manager and appropriate to position held within the Trust.
- Management of patient wait lists/booking of appointments as required.
- Book Interpreters as required.
About us
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbnsGM9a We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team. We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Please wait...this will take a moment...
