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Medical Receptionist/ Healthcare AdministratorinManchesterinManchesterPUBLISHED THU 31 OCT 2024

Depending on experience  PERMANENT 

Denton Medical PracticeFollow Denton Medical Practice

Opportunity to work in a forward-thinking and dynamic medical practice.
Become part of a friendly and mutually supportive team.
Exposure to a diverse patient base of over 8500 individuals.
Development of strong customer service and communication skills.
Chance to make a positive impact on patient experience and care.
Potential for professional growth and development within the administration team.
Working in a busy practice environment that enhances multitasking and problem-solving abilities.
Denton Medical Practice in Manchester is looking for an experienced and enthusiastic Medical Receptionist/Healthcare Administrator to join their supportive administration team, which serves over 8,500 patients. The ideal candidate will possess strong customer service skills, a caring nature, and a professional demeanor, with knowledge of EMIS Web considered an advantage. Responsibilities include assisting and directing patients to the appropriate services, providing general assistance to the practice team, and maintaining a welcoming environment for patients and visitors both in person and via phone.

This role offers an excellent opportunity for someone dedicated to delivering high standards of customer service and effective communication within a dynamic practice. The position emphasises teamwork and commitment to enhancing patient care in a busy healthcare setting.
Opportunity to work in a forward-thinking and dynamic medical practice.
Become part of a friendly and mutually supportive team.
Exposure to a diverse patient base of over 8500 individuals.
Development of strong customer service and communication skills.
Chance to make a positive impact on patient experience and care.
Potential for professional growth and development within the administration team.
Working in a busy practice environment that enhances multitasking and problem-solving abilities.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us a bit about yourself and your previous experience as a receptionist or in a healthcare setting?
2. What attracted you to this role at Denton Medical Practice?
3. Do you have experience using EMIS Web or any other healthcare management systems? If so, can you describe how you've used it in your previous roles?
4. Describe a time when you had to handle a difficult patient or situation. What was the issue, and how did you resolve it?
5. What customer service principles do you believe are essential in a medical reception role?
See all questions
1. Can you tell us a bit about yourself and your previous experience as a receptionist or in a healthcare setting?
2. What attracted you to this role at Denton Medical Practice?
3. Do you have experience using EMIS Web or any other healthcare management systems? If so, can you describe how you've used it in your previous roles?
4. Describe a time when you had to handle a difficult patient or situation. What was the issue, and how did you resolve it?
5. What customer service principles do you believe are essential in a medical reception role?
 


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