Haxby Group (Hull) rcq1imcf
Fulfilling career with a sense of achievement from helping patients access healthcare.
Comprehensive training and induction plan to ensure you are well-prepared for your role.
Opportunities for professional development and skill enhancement.
Generous holiday entitlement allowing for a healthy work-life balance.
Wellbeing health plan and staff wellbeing group dedicated to employee support.
Flexible working environment that promotes adaptability and initiative.
The Haxby Group in Hull is seeking a dedicated Clinical Support Administrator to join their Clinical Administration Support Team. This role requires enthusiastic and self-motivated individuals who possess strong communication skills, attentiveness to detail, and a willingness to learn. Responsibilities include assisting patients in accessing appropriate health services, performing various administrative tasks to ensure smooth practice operations, maintaining patient medical records, managing NHS requests, and supporting quality data collection and clinical audits. Candidates should be IT proficient and adaptable, with a commitment to providing excellent patient care.
In return, the organisation offers a comprehensive induction and training program, a supportive management structure, generous holiday entitlements, and opportunities for career development, alongside various staff wellbeing initiatives. The role may evolve with changing practice needs, encompassing duties from troubleshooting IT issues to assisting with patient registrations and clinical trial administration. This position is ideal for those seeking a meaningful career in healthcare administration.
In return, the organisation offers a comprehensive induction and training program, a supportive management structure, generous holiday entitlements, and opportunities for career development, alongside various staff wellbeing initiatives. The role may evolve with changing practice needs, encompassing duties from troubleshooting IT issues to assisting with patient registrations and clinical trial administration. This position is ideal for those seeking a meaningful career in healthcare administration.
Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?
If this sounds like you, we have the perfect opportunity for you!
We are looking for individuals who to join our Clinical Administration Support Team who:
- Are enthusiastic and self-motivated
- Are able to use their initiative
- Excellent communicators, both written and verbal
- Are able to listen and empathise
- Are keen to learn and develop
- Demonstrate attention to detail
- Can be flexible and adaptable
- Are competent with IT
In the role of Clinical Support Administrator you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be face to face or over the telephone. You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.
In return you will receive:
- Full induction and training plan
- Named direct Line Manager
- Long service rewards
- Generous holiday entitlement
- Wellbeing health plan
- Staff wellbeing group
- Ride to work scheme
- Uniform allowance
- Refreshments
- Support to develop your skills and career
About us
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of management, dependent on current and evolving practice workload and staffing levels.
- Guide all practice staff in the use of read codes.
- Retrieve records, make note entries, scan and process documents and correspondence in patient medical records
- Prepare and summarise patients records following business policies and procedures.
- Administration responsibilities for processing requests for NHS work that is received from third parties and patients.
- Troubleshoot electronic mail including pathology/laboratory.
- Responsible for quality data collation and presentation.
- Deliver clinical audit activities.
- Undertake systematic, critical analysis of quality medical care.
- Support focus groups in identifying and targeting patients for assessment and treatment.
- Collect data for enhanced/additional services.
- Deliver clinical trials administration.
- Interrogate data for audit purposes when required.
- Assist with the patient registration process including temporary residents out of area and immediately necessary treatment following business policies and procedures.
- Deal with GP2GP processes.
- Process SystmOne EDI Links on a daily basis.
- Deal with patient records and deductions appropriately.
- Oversee staff starter and leaver processes adhering to protocol.
- Help troubleshoot IT problems and where possible assist with the reporting of any issues or problems with PCs/printers/telephones and networks.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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