Patient Care Advisor inNorth Shields inNorth Shields PUBLISHED MON 28 OCT 2024

The Patient Care Advisor role at Northumbria Healthcare NHS Foundation Trust in North Shields involves serving as the first point of contact for the Diabetes & Endocrinology service, assisting patients both via phone and face-to-face for appointment scheduling and inquiries. The position is part of a multi-disciplinary team, collaborating with healthcare professionals such as consultants, nurses, and dietitians, and requires the post holder to provide reception cover for out-of-hours clinics typically 2-3 times a month.

Key responsibilities include managing patient appointments using PAS and SystmOne, maintaining accurate patient records, and offering administrative support within the Diabetes & Endocrinology team. The role is integral to the efficient operation of the clinic, ensuring that patients receive the necessary support and care. Hours of work will be discussed during the interview.

 


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