Care Navigator in Newmarket inNewmarket PUBLISHED SUN 1 DEC 2024 Jump to job information section
Primary Care Careers rD8BMKk6
Job description
We are a group of 7 GP practices across Suffolk and we are seeking to recruit an enthusiastic and flexible care navigator, with strong customer service skills, for our Oakfield Surgery site in Newmarket.
The vacancy is for between 20 - 37.5 hours a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness. We offer a competitive salary and the option of joining the NHS pension scheme.
- Provide comprehensive administrative support for the general practice and to act as focal point for patients and staff.
- Receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone.
- Facilitate effective communication between patients and members of the healthcare community.
- Handle patient complaints in accordance with practice protocols.
- Provide an efficient and accurate support to the secretarial team, clinicians & patients.
About us
If you would like to find out more information about this role, please see the attached job specification.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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