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Senior Health Care Support WorkerinSwanseainSwanseaPUBLISHED TUE 11 MAR 2025

Band 3: £24,433 to £26,060 a year per annum  PERMANENT 
MULTI-DISCIPLINARYVENEPUNCTURE

Swansea Bay University Health BoardFollow Swansea Bay University Health Board

Opportunity to join a multi-disciplinary team, enhancing collaboration and teamwork skills.
Involvement in patient care assessments, allowing for impactful contributions to individual health outcomes.
Access to continuous professional development and career advancement opportunities.
Autonomy in the role, enabling the ability to work independently and make significant decisions in patient care.
Supportive work environment, collaborating closely with the Community Nursing Service for comprehensive care delivery.
Diverse skill set development, including advanced care techniques such as venepuncture and ECGs.
The potential to impact patients' lives positively by providing care in their homes, fostering a sense of community support.
Join Our Caring Community as a Senior Health Care Support Worker in Swansea!
Are you a compassionate and skilled carer ready to take your career to the next level? Swansea Bay University Health Board invites you to join our dedicated team within The Virtual Ward service as a Senior Health Care Support Worker. In this fulfilling role, you will play a vital part in a multi-disciplinary team, assessing individual patient needs and ensuring that every concern is promptly addressed. Your expertise will help deliver top-quality care to patients with complex health needs right in the comfort of their homes.
We believe in nurturing talent and providing opportunities for professional growth. As a Senior Health Care Support Worker, you'll have the chance to develop your skills through essential training while enjoying the autonomy to make a genuine difference in your patients' lives. If you hold a QCF Level 3 or equivalent in care, have excellent communication skills, and are ready to travel between sites, we want to hear from you! Join us in providing compassionate, individualised care and be part of a supportive team that values your dedication and commitment to fostering a warm and caring environment. Apply now and embark on a rewarding career with us!
Opportunity to join a multi-disciplinary team, enhancing collaboration and teamwork skills.
Involvement in patient care assessments, allowing for impactful contributions to individual health outcomes.
Access to continuous professional development and career advancement opportunities.
Autonomy in the role, enabling the ability to work independently and make significant decisions in patient care.
Supportive work environment, collaborating closely with the Community Nursing Service for comprehensive care delivery.
Diverse skill set development, including advanced care techniques such as venepuncture and ECGs.
The potential to impact patients' lives positively by providing care in their homes, fostering a sense of community support.

Useful skills for a Senior Health Care Support Worker:
To work as a Senior Health Care Support Worker in the UK, you will need a combination of technical skills, interpersonal abilities, and relevant qualifications. Here are the key skills and attributes you should possess:
Essential Skills:
1. Clinical Skills:
- Basic life support and first aid.
- Medication administration and understanding of medical terminology.
- Knowledge of infection control and health and safety standards.
2. Communication Skills:
- Effective verbal and written communication for interacting with patients, families, and healthcare professionals.
- Active listening and empathy to understand patient needs and feelings.
3. Interpersonal Skills:
- Building rapport with patients and colleagues.
- Teamwork and collaboration with multidisciplinary teams.
4. Organizational Skills:
- Ability to prioritize tasks and manage time effectively.
- Administrative skills for maintaining patient records and documentation.
5. Problem-Solving Skills:
- Critical thinking to assess patient needs and respond to changing situations.
- Ability to handle complaints and challenging behaviors calmly and professionally.
6. Leadership and Supervisory Skills:
- Experience in supervising junior staff and providing mentorship or training.
- Skills in team management and conflict resolution.
7. Understanding of Patient Care:
- Knowledge of person-centered care approaches and dignity in care.
- Familiarity with mental health issues, dementia, or other specific care needs relevant to your work setting.
Qualifications and Training:
- Relevant Experience: Previous work as a Health Care Support Worker or in a similar role in health or social care settings.
- Certifications: Completion of relevant training courses or certifications, such as the Care Certificate, NVQ Level 2 or 3 in Health and Social Care, or equivalent qualifications.
- Regulatory Compliance: Understanding of the Care Quality Commission (CQC) standards and regulations.
- Enhanced DBS Check: A satisfactory Disclosure and Barring Service (DBS) check is usually required for roles involving vulnerable populations.
Personal Attributes:
- Compassion and Empathy: A genuine desire to help others and provide high-quality care.
- Resilience: Ability to cope with the emotional and physical demands of the role.
- Adaptability: Flexibility to adapt to different situations and patient needs.
 


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