Working 30 hours per week across five days, the successful candidate will also be involved in adhering to Trust policies, participating in regular performance appraisals, and contributing to a welcoming environment within the Dialysis Unit. The Trust values diversity and inclusivity, encouraging applications from a wide range of backgrounds. Employees can enjoy various benefits, including generous annual leave, flexible working options, access to occupational health services, and numerous discounts, alongside participation in the NHS Pension scheme.
Provide an efficient, professional administrative and clerical service to the Renal Department, ensuring patient information is accurate and updated timely. To provide effective communication to both patients and staff in order to ensure the smooth running of the Department, which enhances patient care.
Provide a professional, efficient and effective reception, patient administration and appointment booking service to patients and visitors attending the Hospital in accordance with Trust policies and standards relating to confidentiality and customer care.
Ensure that the professional image and high standards of the Trust are maintained at all times.
Ensure patient/staff safety and confidentiality of information is maintained at all times.
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Renal Ward Clerk Dialysis Unit, Honiton
Provide a proactive welcoming Reception service to the Unit, answer the telephone promptly and professionally, deal with enquiries, book patient Transport, amend as required. Register patients on EPIC, communicate regularly with the ward team, to insure information is shared appropriately. Maintain security of sensitive personal and other confidential information. To ensure and adhere to all Trust policies and procedures at all times. To take part in regular performance appraisal.
Working Pattern: 30 hours per week, 5 days a week
Interview Date: To be confirmed
For further information please contact: Lucie Murray, Management Secretary on , email:
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
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