Switchboard Helpdesk Operator in Cottingham inCottingham PUBLISHED WED 5 FEB 2025 Jump to job information section
Job description
An exciting opportunity has become available to work on the Portering Helpdesk at Castle Hill Hospital.
The post is to cover a 30 hour day position, however you will be required to participate in a Bank Holiday Rota
We are seeking a dependable and motivated individual who possesses excellent communication skills who works well under pressure. You will require a confident telephone manner and proven customer service skills.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
The helpdesk role supports the co-ordination of portering resources; allocating and despatching tasks, based on importance and urgency, as well as routine activities to support patient flow throughout our hospitals.
Answering calls from colleagues requesting non-patient transport; liaising with couriersand booking tasks.
Working as part of a team, multitasking and liaising with Trust colleagues are a key part of the role.
Portering and non-patient transport desk duties are a key function of this role which also operates from the switchboard area. Full training will be provided.
About us
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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