Meaningful Impact, As a Ward Clerk in the Neonatal Intensive Care Unit, you play a crucial role in supporting the care of vulnerable newborns, directly contributing to their well-being and recovery.
Dynamic Work Environment, Working in a hospital setting ensures no two days are the same, providing a variety of tasks and responsibilities that keep the role engaging.
Team Collaboration, You will work closely with healthcare professionals, including nurses and doctors, fostering a collaborative environment that enhances teamwork skills and relationships.
Professional Development, Opportunities for training and development exist within the NHS framework, allowing you to enhance your skills in healthcare administration.
Part-Time Flexibility, The part-time nature of the role (22.5 hours) allows for a better work-life balance, making it suitable for individuals with different personal commitments.
Critical Skills Enhancement, The role helps develop important skills such as data entry, organization, communication, and attention to detail, which are valuable in any career.
The Northern Care Alliance NHS Foundation Trust is seeking a part-time Ward Clerk for the Neonatal Intensive Care Unit at The Royal Oldham Hospital, with a requirement of 22.5 hours per week. The role involves providing clerical support to the Neonatal Lead Nurse and team, including filing patient documentation, managing laboratory results, responding to queries, and coordinating patient discharges to community care. Additionally, the Ward Clerk will ensure accurate data entry, conduct daily patient safety audits, arrange follow-up appointments, and maintain records of clinical activity.
The successful applicant will be responsible for ordering supplies, facilitating communication between the ward and other departments, and ensuring compliance with data protection standards. This position is essential for maintaining the organisation and efficiency of the neonatal unit while supporting the delivery of high-quality patient care.
The successful applicant will be responsible for ordering supplies, facilitating communication between the ward and other departments, and ensuring compliance with data protection standards. This position is essential for maintaining the organisation and efficiency of the neonatal unit while supporting the delivery of high-quality patient care.
We now have a vacancy for a part time (22.5 hours), Band 2, Ward Clerk to work on the Neonatal unit at The Royal Oldham Hospital.
You will support the Neonatal Lead Nurse and team by undertaking a broad range of clerical duties including filing of reports and relevant documentation into patient records. You will undertake additional clerical duties under the supervisory control of the Unit/Departmental Manager.
- Clerical duties will include filing of reports and relevant documentation into patient records.
- Responsible for the daily organisation of results from laboratory, reporting data entry/retrieval and responding to telephone queries as appropriate.
- Additional clerical duties will be undertaken as determined by and under the supervisory control of the ward/departmental manager.
- Have responsibility for co-ordination and notification of discharges from the hospital setting into community care.
- Ensure that patients' notes and other documentation are prepared as necessary, observing ward/unit standards and expectations on accuracy and timeliness.
- Take responsibility for accurate data entry and retrieval via computer. Undertake daily patient safety audit.
- Ensure that discharged patient notes are returned promptly to appropriate secretaries or medical records department, in accordance with unit and government standards (data protection).
- Arrange follow-up appointments as required.
- Arrange transport when necessary.
- Ensure that patient admission books are maintained and that a record is kept of clinical activity, as required.
- Ensure that stationery/supplies are ordered as necessary.
- Provide a messenger service between the ward and other departments, including Pharmacy, Pathology and Stores undertaking errands as requested.
About us
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbnsIZsI
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk - Neonatal Intensive Care Unit:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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