Leeds Teaching Hospitals r54Paij9
In this challenging yet rewarding position, the Ward Clerk will also participate in nursing huddles, help maintain a high standard of patient care, and contribute to a collaborative team environment. A strong emphasis is placed on patient confidentiality, teamwork, and the Leeds Way values, which prioritize patient-centered care and accountability, among others. The role requires a proactive and organized individual who can thrive in a dynamic healthcare setting while providing essential support to both patients and healthcare staff.
Expected Shortlisting Date
03/12/2024
Planned Interview Date
17/12/2024
This position involves working across both the acute oncology assessment unit and the admissions ward. Mainly J95.
J95 acute admissions is a busy demanding area seeing around 20-30patients a day. The ward clerk is a vital part of our team. As a ward clerk on J95 you will be a pivotal member of our team, answering the phone, admitting and discharging patients and working closely with the nursing team to understand the demands of the unit on a day to day basis. No day is the same.
The ward clerk on J95 is a demanding, challenging and rewarding role. You will be the first face patients see when they arrive to the unit. They will then need to be added to the system and guided in the correct direction for seating prior to assessment. You will take phone calls and relay important messages helping with the overall working of the team. You will arrange transport in and out of hospital for our patients and liaise with different departments to get our patients to the correct areas. You will be involved in our nursing huddles so that you understand what is going on within the unit and the tasks required.
About us
JOB PURPOSE/SUMMARY
To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will work within both J95 + J96. J95 is an acute assessment area seeing around 20-30 patients per day and J96 is an area caring for 22 in-patients.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Administrative and Clerical Duties
- Record admission, transfer and discharge activity data onto the Trust PAS system.
- Arrange patients follow-up appointments using the PAS system and order transport for patients when required.
- Record changes to the bed base and inform the relevant corporate team
- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.
- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.
- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.
- Deliver patients mail.
- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.
- Complete electronic admission/bed system as required
- Maintaining records on behalf of Sister/ Charge Nurse.
Assisting to maintain high standards of care
Assist in the welcome and reception of patients and visitors into the clinical area
Maintain a safe working environment, reporting incidents, accidents, complaints
Understand the need to maintain and respect patient confidentiality
Participate in in-service training
Participate in mandatory training annually
Participate in annual performance appraisal
Undertake duties on different wards/depts as and when required by service demands
Develop good working relationship
Participate in appropriate and relevant communications networks
Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department
THE LEEDS WAY VALUES
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values
Additionally, the following are core values which relate specifically to this post:
Respect the contribution of all members within the team and the importance of working together to give patient care.
Commitment to contributing to a quality service in an efficient and effective manner.
Recognises the importance of confidentiality.
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