Wellbeing Care Coordinator, WBC PCN in Hereford inHereford PUBLISHED WED 2 APR 2025 Jump to job information section

We are looking for a Care Coordinator to join our established Wellbeing Team for WBC Primary Care Network (PCN) supporting people to live independent, healthy and positive lives.

The Wellbeing Care Coordinator will work within a multi-disciplinary team to manage a case load of patients, acting as a central point of contact to ensure appropriate support is made available to patients and their carers where relevant.

Care coordinators work with people individually, building trusted relationships and focusing on what matters to the person to support them to develop a personalised care and support plan.

The successful candidate will work alongside our current Wellbeing Care Coordinator, Health & Wellbeing Coach, Social Prescriber and Primary Care Team to provide an all-encompassing approach to personalised care.

*Interviews are expected to be held on the 06/05/2025*

Identifying and working with people who need additional support to manage their care.

Helping people to develop a personalised care and support plan, which includes what matters to the person, how best to support them, their goals and what they can do to support themselves.

Helping people to access services and ensuring that the care people receive is joined up around their needs.

Ensuring that people have high quality information to help them make choices about their care and helping people prepare for shared decision-making conversations.

About us

The Wellbeing Care Coordinator will have a key role in the Wellbeing Team for Wargrave, Belmont and Cantilupe (WBC) Primary Care Network supporting the networks population to live healthy, positive, and fulfilling lives.

The Wellbeing Team works with individuals in need of proactive support with the aim of encouraging independence, a healthy lifestyle, mental wellbeing, and social connectivity. We identify areas of health inequality within our locality and work with the primary care team, and community partners to engage with the population and understand existing gaps in provision. This includes increasing uptake in cancer screening and other health initiatives, early intervention to manage long term conditions, and supporting people to access health and community services.

As a member of the Wellbeing Team the Care Coordinator will work within our network of GP Practices to provide a central co-ordination role for patient care planning. The role will involve working one to one with patients who need extra support, helping them to be actively involved in managing their care and supported in making choices that are right for them.

The Care Coordinator will be an essential team member working with a Health & Wellbeing Coach, Social Prescriber and Primary Care Team. They will provide a single point of access for staff and patients, providing feedback to the practices, troubleshooting, and escalating actions as necessary, providing advocacy for service users. There may be occasions when the Care Coordinator will support the wider Primary Care Team in Health Inequalities projects, or other Primary Care Network strategic priorities.

*A full copy of the job description for this role will be attached to this advert*