Social Care Business Support Officer - AylesburyinAylesburyinAylesburyPUBLISHED WED 23 OCT 2024
Oxford Health NHS TrustrH27iWzC
Candidates should be flexible and capable of supporting various teams within the organisation, predominantly in North Buckinghamshire, while also providing occasional assistance to South Buckinghamshire services. The role emphasises the importance of confidentiality, responsiveness, and quality documentation, and the successful applicant will benefit from supervisory support, training, and opportunities for personal development.
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
Are you a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with?
We have a rewarding opportunity for a full time Business Support Officer to join our service and work in our friendly, supportive mental health social care service.
The social care service is based at the Whiteleaf Centre in Aylesbury. This is a modern purpose-built resource centre for people with mental illness, offering both inpatient, community and outpatient facilities.
You will have contact with and play an important role building relationships with with service users, relatives, other members of the public and professionals from partner organisations. Helping the service to run efficiently in a busy and sometimes demanding environment will also be a key part of your role.
With this frontline position your tasks will include dealing with telephone enquiries, taking initial referrals for the service, using the in-house IT systems and data entry, taking minutes at meetings, including safeguarding strategy meetings.
We will offer you support, supervision, training and the opportunity for personal development.
About us
Some of your responsibilities will be:
- To provide an efficient and effective comprehensive administrative support to the mental health social care service.
- You will be required to work in a flexible way across our service including with the adult mental health social care team, the older adult mental health team and our other teams.
- You will be based at the Whitleaf Centre and will mainly work within our services in North Buckinghamshire. You may be required to support our South Buckinghamshire services at times depending on service needs/demands.
- To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style
- To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way
- To support with the processing of referrals to the service and the management of our waiting list, via out social care IT system.
- Attending meetings and taking detailed minutes.
Please see the attached Job Description for more information.
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