Administrator - Health Improvement & Weight Management in Bolton inBolton PUBLISHED WED 19 FEB 2025 Jump to job information section

PERMANENT

ABL Health Ltd rUrYCuVR

Job description

Are you a passionate administrator with a background in health/social care or a community setting then this role/s could be the perfect fit. You will be making a difference to the local population and will be contributing to a life changing weight loss service.

You will provide administration support to the Your Health Oldham Service (Health improvement and weight management service). You will work with the Single Point of Access Team to ensure the smooth running of the office and the administration of the programs to meet targets and deadlines set by the SPOA lead. Responsible for a range of administration you will be based in our Bolton office headquarters with the admin team.

You will provide a range of administration duties for the service including patient and health professional letters, patient database updates, appointment bookings, taking telephone queries, and liaising with health professionals and colleagues.

About us
Role Purpose
You will provide administration support to the Your Health Oldham Service (Health improvement and weight management service). You will work with the Single Point of Access Team to ensure the smooth running of the office and the administration of the programs to meet targets and deadlines set by the SPOA lead. Responsible for a range of administration you will be based in our Bolton office headquarters with the admin team
Your key responsibilities will be:
You will provide a range of administration duties for the service including patient and health professional letters, patient database updates, appointment bookings, taking telephone queries, and liaising with health professionals and colleagues.

Take incoming calls through the Your Health Oldham Single Point of Access, ensuring that calls are transferred to the relevant person, department and making sure messages are dealt with efficiently.

To work within a busy office as part of a team, sharing work fairly and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support including word processing, and filing routine correspondence. To follow established systems for allocation and completion of work.

Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and on paper.

Manage and deal with incoming healthcare referrals promptly, adhering to company timescales.

Book appointments for clients and use appropriate calendar software.

Record client data accurately on the appropriate service database.

To use IT systems, including excel and word to exchange information. Use word processing, spreadsheet, and in-house database.

Work closely with Single point of Access Lead and prepare computerized documents and reports.

Work with service leads to source new venues, working in accordance with company budgets and areas of demand.

Flexibility to cover colleagues annual leave, sickness, etc.

Weekly monitoring of workload and service targets.

Take meeting minutes, type and distribute as required

General administration -record keeping, filing, etc.-

Be able to encourage and assess the client's readiness for specific behaviour change

Organise Nicotine Replacement Therapy safely and promptly as required by smoking cessation practitioners

Skills and Competencies Required
Be an experienced administrator used to working in a health and/or community setting
Experienced working with Microsoft Office and health related database systems
Positive and proactive working at pace with multiple tasks
Adept in communication ; positive and welcoming communication style with all patients, health professionals and colleagues
Build strong relationships ; good team player happy to work as part of a team and work independently on own tasks
Quality driven ; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Administrator - Health Improvement & Weight Management: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

inBolton

53.55034255981445 -2.4293715953826904 Bolton

in Bolton click to show distance

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