The Service Manager will report to the Assistant Director of Children and Families, managing nursing teams while ensuring compliance with regulatory standards and effective budget management. They will promote a culture of kindness and innovation among staff, maintain excellent communication pathways, and actively engage with various stakeholders to create an inclusive, responsive approach to public health nursing. The role requires strong interpersonal skills to effectively represent the service and advocate for the needs of the community while leading continuous professional development initiatives and ensuring service efficiency.
Are you a SCPHN with significant leadership & management experience. Are you ready for a positive change, then you have come to the right place. We have an exciting opportunity for you to join our team as the Service Manager at 0-19 Service at R&C.
At Redcar & Cleveland 0-19 Service we foster a compassionate culture whereby amazing people (like you) can support our workforce to do amazing things with our children, young people, and their families. We value the relationship that we have with our children, young people, their families and our colleagues. We build relationships first and put relationships first, in all that we do.We continuously strive towards improving the public health outcomes for our children, young people and their families within Redcar and Cleveland. The post holder will have responsibility as the Registered Manager for the 0-19 Service, leading a CQC rated good and a UNICEF BFI Gold Award Service providing clinical leadership, support and management for the skill mix teams comprising of health visitors, school nurses, early years senior practitioners, early years practitioners, primary years senior practitioners and business support ensuring the delivery of the commissioned activity in line with the Public Health commissioners service specifications, the Healthy Child Programme, local Childrens Safeguarding arrangements and Public Health Outcomes Framework.
The post holder will lead from the front, ensuring the service vision is understood and teams work together to achieve the outcomes.Promoting a collaborative and effective teamwork approach, using outstanding communication and organisational skills, ensuring the needs of the service are maintained whilst demonstrating an ability to be adaptable within the local child health system.To act as a strong and resilient role model, leading the continuous development, improvement and sustainability of the service, within the embedded culture of kindness and compassion supporting and empowering our engaged workforce to continue to develop and strengthen their practice through innovation. Striving to continue to provide highly specialised care for our children, young people and their families.To promote and maintain positive professional relationships across the local children and young peoples system internally and externally.
About us
Job Purpose:
To be the lead Nurse for the Public Health Nursing service for Redcar & Cleveland Council responsible for Public Health Nursing practise in the council
To ensure that the Public Health Nursing service - Heath Visiting and School Nursing service delivers high performing, cost effective services, to children, young people and their families.
To provide assurance to the Assistant Director Children and Families with regard the Redcar and Cleveland Council Public Health Visiting / School Nursing Service
The overall purpose of this role is to:
- Lead the strategic development of public health nursing services which meet the needs of children, young people and their families.
-Continually develop services to ensure that they are responsive to any changing needs and demands.
- Manage performance within the post holders area of responsibility.
- Ensure all services have a clear focus on the protection of children and young people and the public health priorities for children, young people and families
- Ensure the Councils Services are excellently managed in ways which secure strong and effective partnership working.
Ensure the service provides good value for money and is managed within its allocated budget
Relationships:
Accountable to: Assistant Director Children and Families
Accountable for: Health Visiting / School Nurse Teams
General Contacts: Engages with Elected Members, other Directorates, the Senior Management Team, internal and external stakeholders and children and young people and their families.
Key duties and responsibilities:
1. To ensure that a responsive and inclusive approach is provided to meet the needs of children, young people and their families.
2. To provide effective leadership and management of services and people.
3. To be accountable and responsible for the professional leadership of public health nurses and ensure there are robust communications pathways to ensure all staff are aware of relevant professional issues
4. Delivery of the CQC registration standards for Health Visiting / School Nursing Services
5. To work alongside the team leaders to ensure that all nursing staff maintain clinical competence and professional registration and work within professional codes of conduct and local policies and procedures.
6. To ensure that child protection policies are consistently applied within the service and that all regulatory requirements are met.
7. The day-to-day management and control of all services within the post holders area of responsibility including the management of staff, budgets and performance.
8. To ensure all current statutory requirements in respect of Childrens Public Health Nursing Services within the post holders responsibility are met and strategies are developed to meet future requirements.
9. To ensure that a safe, professional Public Health Nursing service is delivered to children, young people and their families.
10. To ensure that services are planned, quality assured and delivered in a cost-effective way.
11. To ensure that the service contributes to working in an integrated way and is committed to building partnerships across the Directorates and with other agencies.
12. To ensure a one team approach is adopted across the Directorate and that there is a shared responsibility for contributing to the wider success of the Council.
13. To ensure that there are robust professional supervision and support arrangements in place across the service.
14. To ensure that children, young people and families are provided with the highest quality and range of services at all times.
15. To lead on service planning arrangements and contribute to the wider Divisional service planning process.
16. To provide expert professional leadership to those providing a service to the most vulnerable.
17. To play an active role with partner agencies to secure better outcomes for children and young people.
18. To ensure effective workload management systems are in place and consistently applied across the service.
19. To lead on all matters relating to the quality and performance of the service within the post holders area of responsibility.
20. To establish and maintain an effective network of partner agencies with regards to the Delivery of The Healthy Child Programme 0 19 years across the Council - voluntary sector and individuals working in the field of Childrens Services on a national, regional and local level.
21. To possess sound, highly developed interpersonal and communication skills, with the ability and confidence to represent the services positively within a complex multi-agency environment through high quality written and verbal communication
22. To ensure proper meaningful involvement of children and young people and their families in all aspects of service development. To ensure all financial and budgetary requirements in respect of the service are managed efficiently and effectively.
23. To identify annual training needs of the public health nursing teams and administrative staff
24. To develop systems to ensure that all staff is kept up to date in their training with regard to child protection procedures and that effective child protection protocols/procedures are in place for all locality teams.
25. Lead responsibility for the development, implementation and review of nursing and clinical policies, procedures and guidelines to support best evidence-based practice.
26. Oversee professional competence/practice disciplinary investigations and ensure Nursing and Midwifery Council (NMC) policy and standards are being adhered to as well as trust Human Resources policies
General/Corporate Responsibilities:
1. To undertake such duties as may be commensurate with the seniority of the post
2. To ensure that the Councils corporate Health & Safety policy is followed and training is undertaken in all pertinent health and safety procedures
3. To partake in the Councils and Directorates staff training and development policies as well as the Councils system of performance appraisal
4. To treat all information gathered for the Council and Directorate, either electronically or manually, in a confidential manner
5. All employees are required to demonstrate a commitment when carrying out their duties which promotes and values diversity and the equality of opportunity in relation to employees and service users which is in line with the Councils Equality & Diversity Policy.
6. To be responsible for identifying and managing all risks associated with the job role through effective application of internal controls and risk assessments to support the achievement of Corporate and Service objectives
7. To ensure the highest standards of customer care are met at all times
8. To ensure the principles of Value for Money in service delivery is fundamental in all aspects of involvement with internal and external customers
9. To ensure that the highest standards of data quality are achieved and maintained for the collection, management and use of data.
10. To ensure that incidents are reported and Management action is taken if required to prevent reoccurrence
11. To positively promote the welfare of children, young people, and vulnerable adults and ensure that it is recognised that Safeguarding is everyone's responsibility; and to engage in appropriate training and development opportunities which enhance an individuals knowledge and skill in responding to children, young people and vulnerable adults who may be in need of safeguarding.
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