Medical Secretary in Redhill inRedhill PUBLISHED WED 2 APR 2025 Jump to job information section
Depending on experience
PERMANENT GOOD SALARY
Woodlands Surgery rAEGDX7H
Job description
Friendly GP practice in Redhill. Looking for a medical secretary to join our team.
Excellent customer service essential.
To assist in the efficient running of the practice. Providing support to Doctors, Nurses and Practice Manager in providing a high level of patient care to the practice population.
About us
- Type letters of referral for patients using EMIS and Lexacom.
- Type general correspondence, reports, contracts, job descriptions etc at the request of the Practice Manager using the computer word processing package provided.
- Photocopy reports, correspondence, schedules etc as required.
- Issue fee notes for completion of reports, claim forms etc as appropriate.
- Attend training sessions as considered appropriate by the Practice and maintain electronic learning on Bluestream
- Ensure out-going mail is posted at the end of the day.
- Liaise with patients, hospital and outside agencies, as necessary.
- Provide reception cover to help reception when needed
- Be included in the receptionist Saturday rota
- Show receptionists how to send referrals electronically
- Keep referral database up to date
- Coding for Practice Manager and GP Partners such as TWR coding and so on
- Manage worklists on ERS
- Take minutes for practice meetings and other meetings when asked
- Mange the secretaries email address
- Manage the Docman email address
- Manage tasks on Emis and workflow on Docman
- Process and send referrals electronically, by post, child portal etc when needed to i.e. when receptionists are short staffed
- Any other reasonable tasks as requested by Practice Manager or GP Partners
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
inRedhill
51.230953216552734 -0.17161299288272858 Redhill, Surrey 
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